Executive, Direct Online

Job Summary

Support digital content creation and back-office operations for our online insurance channel. You'll help improve how we communicate with customers and streamline internal processes.

Key Responsibilities:

Digital Content & Communication

• Create and update content for our purchase journey and email campaigns
• Coordinate with agencies and internal teams to deliver content on time
• Help improve the customer journey from website visit to policy purchase

Back-Office Operations & Process Improvement

• Support policy management processes, quotations, renewals, and portfolio updates
• Flag inefficiencies and suggest improvements to manual workflows
• Assist in testing and implementing process automation initiatives

Market Research

• Monitor market trends, customer behavior, and competitor activities
• Provide insights to support business decisions

Key Requirements:

• Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Statistics/ Administration/ Management, Finance/ Accountancy/ Banking or equivalent. Other fields of study are welcomed.
• Interest in digital marketing, e-commerce, or process improvement
• Detail-oriented with good organizational skills
• Experience with automation tools or process improvement is a plus
• Familiar with the use of AI tools such as ChatGPT for task simplication

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let’s care for tomorrow.