Internship, Health Operations Technical

Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?

Support issuance of Guarantee Letter (GL) and registration of medical claims within the Turnaround Time (TAT). To escalates cases to claim assessor, assists with health claims data entry, and follows up for any missing documentation. 

You'll be responsible for:

• Support issuance of Guarantee Letter (GL) requests
• Manage Case Registration from hospitals related to GL requests within agreed TAT. 
• Support on case escalation: Ensures that all registered cases are escalated to claim assessor for processing within TAT. 
• Responsible for data entry process within the department related to health claims.
• Responsible to perform proper escalation including feedback and/or complaints to respective unit
• Assist with following up with hospitals to obtain any pending documentation
• Maintain confidentiality of all information according to data privacy requirement.
• Undertake other duties and assignments assigned by the management as and when required.

Important to your success:

• Undergraduate degree in any related studies

• Ability to work under pressure and adapt to a fast-paced environment

• Basic knowledge of PC usage and data entry

• Ability to leverage AI tools like ChatGPT for automating routine tasks and enhancing productivity.

Internship Intake: Sep Onwards

Location: Plaza Sentral

Your journey as an Allianz Intern

When you join Allianz Australia as an Intern, you'll hit the ground running and receive exciting, fast-paced on-the-job learning. You'll be welcomed into a supportive and dynamic environment where you'll have the opportunity to grow both personally and professionally. We’re dedicated to helping you succeed and making your internship experience truly rewarding.

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.