Internship, Life Branch Operation (Arena Branch)
Kuala Lumpur, MY Klang, MY
Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?
You will be primarily responsible for back office operation support and promoting quality customer care with passion and enthusiasm.
You'll be responsible for:
1. Responsible for the back office operation support
- Decentralization of Policy Servicing(Non-Financial Policy Changes)
- Incoming and outgoing mail and document handling
- Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
- Decentralization which includes scanning of AGIC documentation
2. Responsible for customer service delivery at the branch
- Relief Security Counter during manpower downtime (i.e. lunch)
- Relief Concierge at Menara Allianz which guidance and training will be provided
- Process cashiering
3. To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bodies
4. To ensure upholding of operation initiative
5. Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required
Important to your success:
- Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business
- Studies/Administration/Management or any other relevant field of studies
- Candidate is willing to expand themselves in other fields besides courses of studies
- Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
- 2 internship position(s) for duration of 3 month(s)
- Required skill(s) : Ms Excel , MS Power Point & MS Word
- Required Language(s) : English(Primary) , Mandarin or Mala
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Ability to leverage AI tools like ChatGPT for automating routine tasks and enhancing productivity.
Internship Intake: Oct Onwards
Internship Duration: Min 3 months
Location: Allianz Arena , Plaza Sentral , KL Sentral
What to expect during the process:
- Application Submission: Begin by submitting your application through our online portal and include your resume.
- Video Recording Screening: After reviewing your application, you may be invited to participate in a video recording screening. This step allows us to learn more about your skills, experiences, and motivations for applying. You will receive instructions on how to complete this recording.
- Shortlisting: Based on the video recordings, we will shortlist candidates who best match the qualifications and requirements of the internship.
- Interview: Shortlisted candidates will be invited for an interview with our team. This is an opportunity for you to discuss your experiences and aspirations in more detail and for us to answer any questions you may have about the internship.
- Final Selection: After the interviews, successful candidates will be notified and offered a position in our internship program.
Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.
Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
