Senior Executive, Non-Motor Claims

Job Summary

To process the Non Motor Claims under Claims Hub

Key Responsibilities

• Performs claims assessment by obtaining necessary claims documents from the relevant parties i.e. insured, solicitors, underwriters, agents, brokers, etc, to making decision on policy liability and provide offer or rejection to customers.
• Handle complaints from local authorities, insured & agents.
• Conduct negotiation & attend court when necessary for selected contested cases.
• Take action to recover claims by way of subrogation.
• Attend to claims query from customer, agents, brokers, branches and claims hub.
• Identifying processes which can be automated and/or simplified that might include system enhancement.

Key Requirements

• Bachelors’ Degree or equivalent, in any related field.
• Minimum 2 years’ experience in Non-motor Claims processing, handling etc.
• Well verse with claims processes and handling.
• Good policy understanding in terms of the policy conditions, exclusions etc.
• Good judgement and able to make decision.
• Good communication skills
• Familiar with the use of AI tools such as ChatGPT for task management and automating manual tasks

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.