Claims Handler, Alternative Risk Transfer - temporary role

Job Level: Professional

Location:

London, GB, EC2N 3AR

Area of Expertise: Customer Services & Claims

Unit: Allianz Commercial

Employing Entity: Allianz Global Corporate & Specialty SE

Job Type: Full-Time

Remote Job: Hybrid working

Employment Type: Temporary

ID: 97550

Position Cluster: Non-Executive

Let’s care for tomorrow.

Your ambitions. Your dreams. Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Handler to join our Alternative Risk Transfer Team until the end of the year, for a maternity replacement. The role is based in London.

Your Team

In the Alternative Risk Transfer Line of Business (ART LoB), we create innovative tailored structured insurance, captive reinsurance and other non-traditional risk management solutions for a wide range of corporate and financial clients globally. We specialize in helping our customers mitigate their most complex risks with bespoke multi-year and multi-line agreements covering a broad range of risks, leveraging our expertise in alternative risk transfer and the global capabilities of the Allianz Group. We operate in Zurich, Liechtenstein, London, New York and Singapore.

The Impact You Will Have

We are in search of a Claims Handler as part of our Global Claims Team within the Alternative Risk Transfer line of business. You will help manage a portfolio of international insurance / reinsurance claims and multi-line/multi-year structured deals, involving investigation, negotiation and resolution. Responsibilities include account administration, complex issue resolution, coordinating third-party services and conducting coverage evaluations. You will provide high-quality service to internal and external customers, maintaining strong relationships with brokers and clients.

Some of your specific responsibilities could include:

Proactively managing allocated claims portfolio(s)
Directing internal and independent external service providers, such as Loss Adjusters
Investigating high exposure domestic and international claims that involve complex issues
Resolving a variety of high exposure, complex claims, ensuring cost-effective, service-oriented solutions
Ensuring all claims are handled within authority limits and in line with Allianz Commercial Claims Standards procedures and guidelines
Proactively supporting the acquisition of new business and retention of existing business, including client and broker negotiations where necessary
Developing and maintaining strong relationships with key brokers, clients, and other relevant stakeholders, such as third-party adjusters

What You’ll Bring to the Role

You are motivated to learn and develop within Alternative Risk Transfer in Corporate Insurance, have a financial and legal mindset, and are quickly available for a temporary role based in central London. You bring:

Knowledge of the claims handling process from notification to settlement, ideally in the sector of complex property or liability claims, coinsurance, and reinsurance principles
Knowledge of reserving principles and practices, and an understanding of relevant legal processes and procedures
Confident relational skills, able to collaborate with a wide range of internal and external stakeholders, to project manage and negotiate
Ability to work in an international matrix organization and develop relations
Curiosity and efficient learning methodology, flexibility and team spirit
Fluent in English and additional language skills are welcome
At ease with Microsoft Office, especially Excel, and a general interest in systems.
A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies: 
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.

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