Client Relationship Manager

Role Description

As a Senior Relationship Manager, you will play a pivotal role in driving growth and service excellence across Allianz Engineering Inspection, leading regional teams and managing key client relationships to deliver a first-class inspection service. You’ll have the opportunity to influence strategy, secure major new business, and shape long-term customer partnerships in a collaborative, high-performing environment.

This role is a hybrid based role from either our London or Manchester office although other Allianz locations will be considered, with the expectation to travel across UK&I working with clients.

Salary Information

Pay: Circa £60,000 per year.
This is based on experience, skills and location and is part of our total rewards package.

About You

• You lead and motivate regional teams to deliver high-quality engineering inspection services.
• You drive the acquisition and retention of profitable inspection business aligned to business plans and regional action plans.
• You build and maintain strong relationships with senior stakeholders across key clients, suppliers, and intermediaries.
• You support and collaborate with the Head of Distribution & Trading and regional teams to secure large-scale, profitable new business.
• You analyse client service delivery, identify improvement opportunities, and implement recommendations across inspection products and services.
• You design and deliver Key Account Management programmes to strengthen client retention and growth.
• You proactively identify and implement cross-selling opportunities across Allianz Commercial and Engineering Compliance Services.
• You coach and support regional technical operations teams to achieve service excellence and business targets.
• You collaborate across underwriting, operations, and customer teams to enhance service efficiency and customer satisfaction.
• You manage administration, reporting, and work allocation to ensure delivery against KPIs and service standards.

Essential Skills

• Proven experience in account and relationship management within a commercial or engineering environment
• Strong ability to lead, motivate, and develop high-performing teams
• Experience working cross-functionally to deliver profitable business growth
• Excellent organisational skills with the ability to manage multiple priorities and meet KPIs
• Strong communication and stakeholder management skills, both written and verbal
• Ability to develop and implement customer and CRM strategies
• Proficient in Microsoft Excel, PowerPoint, and Word
• A collaborative approach with a passion for delivering excellent customer outcomes

Desirable Skills

• CII or CRM qualifications
• Responsible Artificial Intelligence usage

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options

• Hybrid working

• Annual performance related bonus

• Contributory pension scheme

• Development days

• A discount up to 50% on a range of insurance products including car, home and pet

• Retail discounts

• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Inclusive Support & Accessibility

At Allianz, we are committed to fostering building an inclusive, accessible workplace where everyone can thrive. As a Disability Confident employer, we welcome applications from disabled and neurodivergent candidates and offer tailored adjustments throughout the recruitment process and in the workplace, whether that’s assistive technology, ergonomic equipment, flexible working arrangements, mentoring or coaching. We want to encourage candidates to speak with us about any adjustments they may need. We’re here to support you.

If you have a disability or long‑term health condition and meet the essential criteria, you can choose to be considered through our Offer an Interview Scheme.

Contact our Resourcing team to opt into this scheme or for any assistance with during the recruitment process including larger text, hard copies, or spoken applications. Hr-recruitment@allianz.co.uk 

For any inquiries or to submit your application, please contact: Dharmesh Pancholi

Closing date: 21st July 2026

We reserve the right to close the advert early if we reach enough applications.

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