Multinational Product Harmonization Expert
Madrid, M, ES, 28043
Let’s care for tomorrow.
Your ambitions. Your dreams. Your tomorrow
Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.
We are looking for a Multinational Product Harmonization Expert, based in Madrid. If you have previous experience in the administration of Multinational Insurance programs, are a driven and results-oriented individual with significant experience in process optimization and automation, speak fluent English and are quickly operational in Madrid, we encourage you to apply for this exciting opportunity.
Your Team
Our Allianz Multinational Insurance Program team is a dedicated group of specialists, who deliver our unique selling proposition (USP) through technical excellence, the Allianz Network and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth.
You will report to our head of Multinational Business Model Transformation and Process Redesign and become part of a global and dynamic team of Multinational professionals.
The Impact You Will Have
You will be responsible for collaboration with the Chief Underwriting Officer (CUO) office, Network Management and other cross-functional teams in the successful development, launch and standardization of new insurance and existing products. The ideal candidate will ensure alignment with market requirements, facilitate implementation steps, and provide expertise for system and process integrations in line with the target vision, drive the optimization of the processes and automation. In this role, you will leverage your industry knowledge, deep understanding of Multinational value chain and processes, and competitor benchmarking to scope requirements and implement new Multinational business process along with training respective teams and business units.
Some of your specific responsibilities could include:
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Collaborate with the CUO office to oversee product rollout initiatives, ensuring alignment with regional and global processes
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Understand product requirements, market-specific needs, and producer expectations, leveraging data insights and dashboard reporting
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Assess expected volumes and identify opportunities for portfolio and process optimization using tools such as internal systems and Celonis
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Establish standards for wording population aligned with system capabilities, including internal systems and internal systems
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Develop standardized procedures for new product implementation for both new business and renewals
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Act as a Subject Matter Expert (SME) for internal systems integration, internal systems, and future BMP projects
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Build and document system maintenance protocols, including internal systems instructions and Excel-based support tools
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Participate in user acceptance testing (UAT), offering structured feedback based on BA and process mining experience
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Work with SOEs and LOEs to coordinate product implementation steps and maintain operational and data accuracy requirements
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Support Network Management and other teams with content development and KPI tracking for new products
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Address implementation-related queries and provide guidance to underwriters, LOEs, and SOEs through structured SOPs and training input
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Collaborate with the MN training team to share process knowledge, improve stakeholder onboarding, and ensure product launch readiness
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Facilitate additional support during the initial launch phase of new offerings, ensuring seamless stakeholder handover
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Follow standard portfolio management practices to ensure operational effectiveness and alignment with business goals
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Identify and address key product/process issues using RCA techniques and live feedback loops
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Actively support the resolution of implementation challenges using structured problem-solving and change management methodologies
What You’ll Bring to the Role
You’ll be an experienced professional in Corporate & Specialty Insurance with a strong operational and multinational background, ideally with experience across underwriting support, change initiatives, and system/process optimization. You understand the complexity of global insurance programs and can bridge business needs with system solutions to drive impact.
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3+ years of experience in multinational insurance operations, including underwriting support across multiple lines
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Hands-on expertise in process mining, UAT and root cause analysis with proven improvements in service quality and speed
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Ideally you bring strong familiarity with Allianz Commercial systems such as GPS, Global Genius and Multinational Global Handover Template (MN GHT)
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Demonstrated success in stakeholder engagement, training collaboration and dashboard reporting for senior management
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Solid change management and agile project delivery experience (Scrum/Kanban)
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Experience working in multicultural, cross-functional environments
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Proficiency in identifying and resolving cross-platform data and operational issues, excellent analytical skills
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Strong communication skills in fluent English and strong collaboration, a self-driven mindset
Additionally you could have:
• Direct experience in reinsurance operations, and performance management
• Background in training content creation and onboarding process development
• Advanced reporting capabilities using Excel and visualization tools
For non-European candidates, having valid work and residence authorization is a plus
For European candidates who are not Spanish, having a valid Certificate of Registration for EU Citizens (NIE Certificate) is a plus.
75350 | Operations | Professional | Allianz Commercial | Full-Time | Permanent
What’s in it for you?
Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.
Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.
Learn more about careers at Allianz Commercial by clicking here.
Learn more about Allianz Commercial by clicking here.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.
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