Robotics Solutions Engineer
Madrid, M, ES, 28043
What you do
Join Allianz Partners as the Robotic Process Automation Solution Engineer and drive our digital transformation! You'll be at the forefront of providing automation solutions to our operations. You play a key role by identifying processes suitable for automation, implementing automation solutions, managing the pipeline, conducting tests, overseeing rollouts and providing ongoing monitoring and control of all automated processes.
Be part of the dynamic Global Operations Digital Transformation team and report to the Head of Robotics. This unit integrates cloud/automation solutions, manages learning curves, and ensures operational readiness. This role involves continuous communication with local business units to improve processes, working within a global, cross Line of Business team.
Key responsibilities include
- Pre-Development
- Support the business unit in identifying suitable processes which can be automated using **Data Analytics** and **Process Mining** techniques
- Work with the local end-2-end teams to validate appropriateness for automation
- Facilitate workshops and requirements clarification meetings
- Ensure right level of detail is available for the process for automation
- Actively support business units in identifying value and benefit of the initiative (ROI)
- Identify potential delivery risks and devise strategies for mitigatio
- Development:
- Lead the programming processes using RPA tools to develop the automation, integrating **Cognitive Automation** capabilities where appropriate
- Ensures project deliverables and implementation meet technical requirements
- Test the outputs of the automation
- Provide ongoing status report on progress of the initiatives
- Assist the business with the development of user acceptance tests and verification of issues
- Facilitate the Q&A process to ensure that the solution delivered will meet business needs and expectations
- Assist with the delivery of training material and process or procedure documentation
- Maintenance & Monitoring:
- Monitor and control the RPA processes to ensure ongoing operation using **MLOps** principles
- Quickly respond to errors and issues, analyzing for root cause and activating process for rectification
- Regularly report on local resource utilization and availability, performance status of RPA solution, pipeline opportunities and potentials risks & blockers for RPA solution rollouts
- Support local incident and bug management, aligning with the RPA Service & Demand Manager as needed
- Framework:
- Actively contribute towards the development for a global RPA framework with specific adjustments to the respective country
- Develop jointly with the global team library of scalable automation solutions to be extended across regions, incorporating **Artificial Intelligence (AI)** capabilities where beneficial
- Exchange knowledge and expertise within regional and global network to improve and standardize RPA development
- Relationship Management:
- Build strong relationships through engagement with local lines of business (customers), colleagues, project managers and other key stakeholders across all stages of the project
- Work collaboratively with all stakeholders to facilitate and positively influence solution development and operational support
- Actively co-ordinate working relationships with all stakeholders to ensure that all initiative deliverables are within scope and of quality and estimated cost
- Proactively engage with global RPA peers during the solution design process to ensure that practical, achievable and cost effective solution options are being presented to the business
- Collaborate with project owners and sponsors for sign-off of requirements, UAT plans and scripts and other business related documents
Account for necessary reviews and approval meetings, facilitating both alignments with the end-to-end process improvement team on RPA solution requirements (changes) and approval meetings before Go-Live of a RPA solution.
What you bring
- Bachelor's degree in business management, communication technology or related field
- 3+ years of experience in **Robotic Process Automation** development and lifecycle management
- Established track record with market leading RPA platforms (e.g., UiPath, Blue Prism, Automation Anywhere)
- Experience with **Artificial Intelligence (AI)** and **Machine Learning** integration within RPA solutions
- Proficiency in **Data Analytics** for process evaluation and ROI calculation
- Knowledge of **Cognitive Automation** techniques for handling complex business processes
- Familiarity with **MLOps** practices for sustainable automation maintenance
- Strong analytical mindset with problem-solving capabilities
- Ability to translate business requirements into technical solutions
- Excellent communication skills to engage with technical and non-technical stakeholder
What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
81093 | Communication & Public Relations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
