Claims Reconciliation Officer
Manama, BH
Key responsibilities/What you do:
- Review and analyze claims to ensure they are accurate and complete.
- Process claims adjustments and corrections as necessary.
- Reconcile claims data with financial records and systems.
- Identify and investigate discrepancies in claims transactions and ensure timely and accurate reconciliation of claims.
- Analyze claims data to identify trends and patterns.
- Prepare reports and presentations on claims performance and reconciliation outcomes.
- Utilize data analytics tools to improve the efficiency of the claims reconciliation process.
- Assist in internal and external audits related to claims and reconciliation.
- Maintain accurate and organized documentation for audit purposes.
- Work closely with the finance, processors, and customer service departments to resolve claims issues.
- Communicate effectively with stakeholders to address and resolve claims discrepancies.
- Handle and support direct communication with the healthcare providers on their rejection ratio and reconciliation review findings.
- Conduct Reconciliation meetings with the stakeholders as required by the reconciliation process.
- Other Ad hoc duties as required
AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
Key requirements/What you bring:
- Bachelor’s degree in any Medical field, Finance, Business Administration, Insurance, or a related field preferred.
- Minimum of 2-3 years of experience in claims reconciliation, financial analysis, or a similar role.
- Experience in the insurance or healthcare industry is preferred.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel and other data analysis tools.
- Excellent attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Familiarity with claims processing systems and software.
- Understanding of regulatory requirements related to claims and reconciliation.
- Knowledge of accounting principles and practices.
- Legally permitted to work in the country of operations.
- Hybrid working option available as per business requirements.
How we hire Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
Key benefits/What we offer
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
Great to have you on board. Let's care for tomorrow.