CUSTOMER LINE INTERN

We are looking for a Customer Line Intern to join our team. You will be the first point of entry for all customer requests regarding core functions. 

What you will do: 

• Answer standard customer requests over the phone on various topics across all core functions
• Process non-call items
• Take personal responsibility for the implementation of group-wide quality of service standards in the Advisory and Solution Department
• Service customer segements according to guidelines of Operational Manual 
• Interact closely with other core functions 
• Project support and User Acceptance Testing

What you will bring: 

• Basic understanding of how businesses work 
• Some experience of Customer Facing Service essential 
• Ability to adapt to new topics 
• Ability to liaise with members of other core functions 
• Ability to emphathise with customers 

What we offer: 

• Life assurance
• Health cash plan
• Income Protection
• Hybrid working
• Employee Share Incentive Plan
• various discounts on insurance through the Allianz Partnership
• and much more

We are seeking candidates who are naturally curious and have a keen interest in technology and innovation. As we navigate the future, we value individuals who are eager to stay updated with the latest digital trends and advancements. The ideal candidate should demonstrate a proactive approach to learning and adapting to new tools and technologies, especially Artificial Intelligence (AI) powered tools, showcasing a forward-thinking mindset that aligns with our vision for growth and progress.

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Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow. 

Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure. 

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow.