Claims Specialist Short Tail

SENIOR CLAIMS SPECIALIST – SHORT TAIL, SPECIALTY & MAJOR ACCOUNTS | QLD, VIC & NSW

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

Allianz Commercial’s Specialty & Major Accounts division is looking for a senior claims specialist to join our Short Tail Claims team in Australia.  The Short Tail claims portfolio includes construction, natural resources, renewables, property and marine.

Reporting to the National Manager – Claims, Specialty & Major Accounts, the successful candidate will manage a variety of Short Tail claims across Australia and New Zealand.   They will develop and oversee claims resolution strategies for their assigned portfolio in consultation with colleagues as appropriate, manage external service providers and engage with Allianz Commercial’s market-leading global claims community.   They will provide claims feedback to underwriters, actuaries and our global Chief Claims Office, and support business development initiatives involving the Short Tail lines of business.

About the role

• Managing a portfolio of commercial claims across multiple jurisdictions, adhering to authority levels within the Short Tail business lines.
• Developing relationships with customers and brokers and contribute to the delivery of a superior claims service which puts the best interests of our customers at the heart of everything we do.
• Engaging with global large loss teams as per authority procedures and uphold a "no surprises" reporting philosophy.
• Monitoring your assigned claims portfolio to ensure claims are handled efficiently, appropriately, and in compliance with regulations.
• Reporting and presenting loss and claims information to stakeholders, maximizing recoverable income and managing external service providers.
• Supporting business development initiatives and keeping abreast of claims and industry trends.

About you

• Require at least five years industry experience with a sound knowledge of insurance claims (preferably first party construction claims) and the steps required to take claims from notification through to settlement.  While experience working for an insurer is preferred, we are open to candidates from other relevant industry backgrounds such as loss adjusting, broking and insurance litigation.
• Need to have excellent communication skills, with strong analytical, strategic, technical, and problem-solving abilities.
• Should have negotiation and investigation skills, with a capacity to effectively plan, prioritize, and manage tasks and resources.
• Current knowledge of insurance guidelines, legislation, and regulations, demonstrate proficiency with relevant systems and tools, and uphold a growth mindset with a commitment to ethics and professionalism.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible. 
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support 

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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