Team Manager Technical Policy

TEAM MANAGER, TECHNICAL POLICY (WORKERS COMPENSATION) – PERSONAL INJURY & COMMERCIAL – MELBOURNE, VIC

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

The primary purpose of this role is to lead, oversee and coordinate resources to ensure timely processing of all policy registrations, policy maintenance and technical reviews for the Business Unit and enhance operational efficiency through scale of workflow, ensuring timeframes and KPI's are met to deliver customer and regulatory expectations.

About the role  

• Lead and coach team members to develop capability, and build a high-performing, collaborative and engaged team
• Oversee new WorkCover policy registrations and maintenance, ensuring data integrity, quality decision-making, and adherence to AAL Service Level Standards, as validated by monthly internal reviews.
• Lead and support Technical Specialists in conducting complex WorkCover Industry Classifications (WIC) and other policy reviews in compliance with legislative processes.
• Foster a proactive culture through peer reviews, feedback, and ensuring reports align with WorkCover legislative standards to achieve compliance targets in WorkSafe Agent Premium Compliance Audits (APCA).
• Demonstrate extensive WorkCover policy knowledge, with over 5 years of experience, and represent Allianz positively as a trusted partner to WorkSafe Victoria on advanced premium matters and legislative updates.
• Ensure tasks are completed within agreed timeframes, maintain awareness of regulatory changes, and apply compliant processes to meet AAL policies, procedures, and guidelines.

About you

• With in-depth technical expertise in Victorian Workers Compensation policy legislation within a Managed Fund context, along with strong understanding of regulatory and legislative compliance requirements
• Experience in empowering individuals and teams, fostering performance, and building talent pipelines to meet current and future organisational needs.
• Demonstrates enthusiasm for delivering high-quality services and positive customer experiences to optimise business value and sustain the customer base.
• Extensive knowledge of WorkCover Industry Classifications (WICs), ability to handle complex reviews with technical justification, and capacity for making independent and collaborative decisions with accountability.
• Proven ability to plan, prioritise, and manage competing demands effectively, coupled with strong proficiency in systems, software, databases, reporting, and communication tools.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site. 

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers  

Important Notice:

Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is not from Allianz and may likely be a scam.

Examples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com

If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.