Team Manager
Melbourne, VIC, AU, 3000
TEAM MANAGER – CLUB MARINE – COMMERCIAL - MELBOURNE
As the largest provider of boat insurance in Australia, Club Marine has been protecting the needs of boat enthusiasts since 1959. We’re actively involved in the boating community and committed to helping our customers take the worry out of boating, so they can enjoy their time on the water. Underwritten by Allianz Australia Insurance Limited, a member of the global Allianz Group, Club Marine is backed by one of Australia’s largest general insurers.
Join us and be part of a passionate team dedicated to making boating enjoyable and worry-free for everyone.
About the role
- Translate strategic priorities into clear, supportive team goals while nurturing a culture of excellence, collaboration, and shared accountability to achieve positive outcomes together.
- Steward operational delivery by ensuring services and processes meet compliance standards, remain within budget, and consistently uphold quality and care.
- Create space for growth through regular one-on-ones, side-by-side coaching, and team conversations, while contributing thoughtfully to broader leadership dialogue.
- Thoughtfully use data and insights to enhance operational effectiveness, guide sound decisions, and champion continuous process and service improvements that uplift productivity.
- Build and sustain trusted stakeholder relationships, listening deeply to feedback, encouraging idea-sharing, and partnering to strengthen business outcomes.
- Safeguard integrity and wellbeing by ensuring compliance with regulatory, legislative, health, safety, and internal obligations, leading with care and responsibility.
- Lead with empathy and inclusion by developing team capability, embracing diverse perspectives, and thoughtfully resolving escalations and concerns to strengthen trust and retention.
About you
- Relevant qualifications and/or industry accreditations, paired with an understanding of contemporary insurance practices and the key drivers shaping customer-focused service delivery.
- Deep experience nurturing people and performance, with a strong ability to recognise potential, support individual and team growth, and build sustainable talent pipelines for the future.
- A demonstrated commitment to championing a customer-centred culture, consistently modelling empathetic, values-led behaviours in everyday interactions.
- Strong analytical capability, with the confidence to gently navigate complex information, draw meaningful insights, and weigh options to inform balanced, well-considered decisions.
- Well-rounded proficiency across technology, systems, processes, and operations, complemented by clear, influential communication skills that connect authentically with stakeholders at all levels.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About our culture
At Club Marine, we care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
