Underwriter
Melbourne, VIC, AU, 3000
UNDERWRITER – CLUB MARINE | VIC - MELBOURNE
As the largest provider of boat insurance in Australia, Club Marine has been protecting the needs of boat enthusiasts since 1959. We’re actively involved in the boating community and committed to helping our customers take the worry out of boating, so they can enjoy their time on the water. Underwritten by Allianz Australia Insurance Limited, a member of the global Allianz Group, Club Marine is backed by one of Australia’s largest general insurers.
Join us and be part of a passionate team dedicated to making boating enjoyable and worry-free for everyone.
Club Marine have an exciting opportunity to join our team as an Underwriter where you will be responsible for providing underwriting service to our direct customers and Member Service Specialists team, while working collaboratively with our broader underwriting and distribution teams to ensure our customers are put at the heart of our decision-making.
This role will suit a motivated individual who works well in a team environment with a strong customer service focus and a desire to learn.
About the role
- Based in our Melbourne, VIC office, with a minimum of 2 days in the office as part of our hybrid model with a shared roster Monday to Friday between 8:00am – 6:00pm.
- Work closely with a team to ensure positive customer outcomes are achieved through sales and service.
- Follow processes and apply customer sales & service techniques to achieve sales, service and quality targets.
- Managing inbound and outbound sales call & correspondence, within set service level agreements.
- Support balanced portfolio growth by aligning business decisions with organisational goals, focusing on sustainable profitability and long-term value.
- Manage day-to-day workflows to ensure the consistent delivery of high-quality, reliable products and services.
About you
- Customer-focused and service-oriented, bringing enthusiasm, empathy, and a commitment to delivering positive, high-quality experiences.
- Experience in the insurance industry or practical boating knowledge would be advantageous.
- Strong communication skills.
- Organised and dependable.
- Motivation to continue to expand, learn and develop within a high performing team.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About our culture
At Club Marine, we care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
Important Notice:
Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is not from Allianz and may likely be a scam.
Examples of official Allianz email addresses: john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com
If you are unsure about an email, please contact Allianz directly through our official website or customer service number.
Your security is our priority.
