Team Manager
Moe, VIC, AU, 3825
TEAM MANAGER - PERSONAL INJURY MOE, REGIONAL VIC
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
We have an exciting opportunity within our Victorian Workers Compensation Team in Moe, Regional Victoria as a Team Manager managing a new claims team.
About the role
- Effectively lead a team to deliver key business objectives and meet critical service standards
- Understand key performance drivers and identify opportunities to build and continuously improve team performance
- Utilise your technical (legislative and policy) knowledge to ensure quality claims management decisions are delivered by your team
- Ensure workers compensation internal and external customer expectations are either met or exceeded
- Contributing to a broader team culture that enhances staff engagement and commitment to our objective, ensuring inclusion, enjoyment, and fulfilment.
About you
- Extensive personal injury management expertise within a Workers Compensation environment
- Expertise in team leadership and a proven track record of driving high performance
- Demonstrated Experience in coaching and developing team members
- Innovative thinking – creative ideas that improve operational effectiveness and efficiency
- Demonstrated ability for developing strong customer relationships and effectively resolving customer escalations
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
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