Salesforce Solutions Manager

The role partners closely with Distribution leaders, CUO/Product teams, and the CTO organization to ensure SFDC data integrity, alignment with enterprise data standards, and agility within the broader tech stack. Acting as the “first line” of SFDC support for Distribution, the Manager will deliver configuration changes, dashboards, and process improvements that maintain global standards while enabling Distribution’s “last mile” of sales data (e.g., pipeline adequacy, front-door metrics by LOB/broker/zone). 

Some of your specific responsibilities could include: 

• Configure and customize SFDC objects, fields, workflows, validation rules, and layouts to support Distribution’s commercial use cases. 

• Manage user setup, license allocation, roles, profiles, and access permissions across Distribution and underwriting teams. 

• Build, maintain, and enhance dashboards and reports for Distribution and CUO/Product, aligned with CTO and Finance standards; deliver on the “last mile” of sales data. 

• Coordinate regional and global SFDC updates, including testing, feedback, and UAT for new capabilities. 

• Submit, track, and validate enhancement, operational, and bug requests on behalf of Distribution and GBO stakeholders. 

• Create and execute bulk upload requests in collaboration with GBO and user teams. 

• Ensure SFDC accurately captures submissions, pipeline milestones, CRM activity, and front-door metrics to inform broker & client engagement and planning. 

• Support data quality checks, troubleshoot issues across submission intake and pipeline flow, and partner with CTO’s Data team on corrective actions. 

• Translate business needs into SFDC enhancements that support targeting, execution, retention, and Distribution’s commercial growth priorities. 

• Provide recurring and ad-hoc reporting (e.g., pipeline adequacy, broker ratios) and validate SFDC data against CUO/Finance sources; collaborate with CTO office colleagues. 

• Serve as Distribution’s liaison to global SFDC teams, CUO/Product, and CTO, participating in governance forums and representing North America requirements. 

• Deliver SFDC training and ongoing support for Distribution, GBO, CUO/Product, and Underwriting; maintain job aids and resolve user requests. 

What You’ll Bring to the Role 

• 5-7 years experience in Salesforce administration and SFDC configuration for sales, CRM, and pipeline management in B2B or commercial insurance  

• 5-7 years experience in Sales Reporting and Sales Planning as well as delivering in an analytical role (sales, controlling or similar would be of value) paired with excellent computer skills (esp. Excel, Power BI)  

• 3-5 years experience in managing senior stakeholders (prior and business development experience preferred)  

• 3-5 years experience of working in a global environment and ability to deliver in matrix organization  

• Sales process metrics (submissions, quotes, binds) and the ability to translate sales metrics into SFDC logic and reporting  

• Salesforce: application functionality and reporting capabilities. Understanding of sales planning and sales reporting processes  

• Problem-solving and analytical skills; data accuracy mindset  

• Ability to work cross-functionally across business, underwriting, technology, and finance  

• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial

The annualized base pay range for this role is $139,738 - $217,550. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by several factors, including the scope, complexity and location of the role, the skills, education, training, credentials, and experience of the candidate. The base pay is just one component of the Allianz Commercial total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards. 

What’s in it for you? 

Let’s care about everything that makes you, you 

We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. 

Let’s care for your financial wellbeing 

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. 

Let’s care for your opportunities to progress 

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. 

Let’s care for life’s twists and turns 

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. 

Let’s care for our society and our planet 

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. 

Care to join us? 

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow. 

People with disabilities: 

We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies: 

Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm.Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.

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