Chapter Lead Policy Administration Systems

CHAPTER LEAD, POLICY ADMINISTRATION SYSTEMS – ALLIANZ TECHNOLOGY -  SYDNEY

With over 13,000 employees across 20+ countries, Allianz Technology is the go-to technology partner for Allianz Group companies across the world. We're all about crafting world-class, agile, and sustainable IT solutions that power a seamless digital journey for our customers. From massive IT infrastructure projects like data centres and networks to innovative application platforms in workplace services, data science, and customer interfaces, we're at the forefront of building the future. 

We're proud to be a global pioneer of change, as single centre of excellence, acting as Allianz's digital backbone worldwide. With our streamlined approach, we simplify Allianz's business operations wherever they are, by delivering full-scale, end-to-end IT solutions for Allianz in the digital age.  

Let’s care for tomorrow, so we can create a better future together, for everyone. 

About the role

As the Chapter Lead, Software Engineering - Policy Administration Systems, you will lead and develop a team of software engineering professionals supporting Allianz's policy administration platforms. This senior people leadership role focuses on building a high-performing agile team, managing internal and outsourced delivery partners, and ensuring the successful delivery of technology outcomes across critical insurance systems. You will play a key role in stakeholder and vendor management while guiding teams through change and driving operational excellence.

• Lead, coach and develop a team of software engineering professionals, fostering a high-performing and engaged culture.
• Provide line management and people leadership across a team of permanent employees and contractors within an agile delivery environment.
• Oversee the delivery and ongoing support of critical Policy Administration Systems, ensuring stability and continuous improvement.
• Manage and strengthen relationships with outsourced service providers and technology vendors, ensuring effective service delivery and governance.
• Partner with business and technology stakeholders to prioritise work, allocate resources and achieve strategic objectives.
• Lead teams through organisational change, driving engagement, resilience and adoption of evolving delivery models.
• Champion agile ways of working and promote a collaborative engineering culture across onshore and offshore teams operating across multiple locations and time zones.

About you

• Proven experience in a senior software engineering leadership role, with responsibility for line management, capability uplift and leading teams within an Agile delivery model.
• Strong people leadership skills, with the ability to build engagement, develop talent and lead teams through periods of change and transformation.
• Experience leading technology teams supporting large-scale Policy Administration Systems (PAS), ideally within general insurance or financial services environments.
• Sound understanding of enterprise technology platforms and legacy applications, including exposure to mainframe environments such as AS400, RPG, PL/1 or similar business-critical systems.
• Demonstrated success managing outsourced service providers, technology vendors and contractual partnerships, with an understanding of offshore delivery models and governance requirements.
• Experience working with distributed teams across multiple geographies and time zones, with the ability to foster collaboration across onshore, offshore and contractor workforces.
• Excellent stakeholder management, communication and influencing skills, with the ability to bridge technical and business teams and drive outcomes in a complex enterprise environment.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers