Policy Management Officer in GCC Bucharest
RO
What you do
- Serve as a specialist in the design and documentation of trade credit insurance contracts.
- Handle documentation of special agreements, ensuring compliance with regulatory and company standards.
- Monitor contracts in progress to ensure adherence to agreed terms and conditions.
- Identify and address any issues or discrepancies in a timely manner.
- Process and decide on contract amendments that do not affect premiums.
- Ensure all amendments are accurately documented and communicated to relevant stakeholders.
- Process turnover declarations, including chasing missing information and performing consistency checks.
- Verify the accuracy of turnover declarations to maintain data integrity.
- Respond to customer queries in a timely and efficient manner, promoting a customer-oriented culture.
- Provide accurate and helpful information to customers regarding their contracts and policies.
- Prepare recurring and ad-hoc reports as per agreed timelines to facilitate end markets' review and analysis.
- Ensure that all reports are accurate, comprehensive, and delivered on time.
- Ensure that KPI figures are met as per agreed SLAs.
- Monitor and report on performance metrics, taking corrective action as needed to meet targets.
- Offer support to new team members, providing training and sharing knowledge and best practices.
- Foster a collaborative team environment to enhance overall team performance.
- Regularly review data for consistency and completeness, making updates as necessary.
- Maintain and update policy management data to ensure accuracy and compliance.
What you bring
- Bachelor’s degree in Business Administration, Finance, Insurance, or a related field.
- Minimum of 2 years of experience in contract management, or a related role within the insurance or financial services industry.
- Excellent attention to detail and organizational skills.
- Exceptional communication and interpersonal skills.
- Ability to work collaboratively in a team environment and demonstrate strong problem-solving skills.
- Analytical Thinking: Ability to analyze complex information and develop effective solutions.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Integrity and Trust: Upholds the highest standards of integrity and professionalism.
- Team Player: Able to work effectively with others to achieve common goals.
- Time Management: Demonstrates ability to manage multiple tasks and deadlines efficiently.
What We offer - Dynamic and multinational working environment.
- Opportunity to learn and grow- on the job as well as language or professional training.
- Open company culture, flexible working hours / possibility of working from home.
- A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
- Full time permanent contract.
- We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.
- Modern and accessible offices.
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Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2024, our revenues reached 3.8 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition -demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025. Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.
