Associate-Customer Service
Pune, MH, IN, 411014
130 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,5 00+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting servi ces, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.
Job Description
Designation: Senior Associate Customer Service
Job Location: Allianz Services, Tower B, EON IT Park, Kharadi, Pune
Experience: 0 – 6 Years
Company: Allianz Services, India
About the Role
We are looking for a motivated and detail oriented Customer Service professional to join our team in Pune. This is an excellent opportunity for freshers or early career individuals who are eager to build a career in customer service within a dynamic and supportive environment.
Key Responsibilities
Handle and process a high volume of customer service tasks efficiently while meeting daily targets
Communicate effectively with internal and external stakeholders via written and verbal channels
Maintain accuracy and attention to detail across all assigned tasks
Adhere to defined timescales and service level agreements (SLAs)
Collaborate with team members to ensure seamless service delivery
Required Skills & Qualifications
Education: Any graduation
Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences
Teamwork: Strong team player with a collaborative mindset
Attention to Detail: Ability to work with precision under tight deadlines
Efficiency: Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets
Disclaimer: At Allianz Services, we believe in fostering an inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India community, welcome applications from all regardless gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
92091 | Sales & Distribution | Entry Level | Non-Executive | Allianz Services | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
