IT Operations Analyst

Are you ready to be at the heart of IT operational excellence? Join Allianz as our IT Operations Analyst and help ensure our technology services run seamlessly while continuously evolving to meet tomorrow's challenges!

Role Summary

As an IT Operations Analyst, you'll be instrumental in coordinating critical IT operations, improving processes, and contributing to reliable service delivery across the organization. Your expertise will help maintain operational excellence while identifying opportunities for innovation and efficiency gains that support our business objectives.

Your Responsibilities

• Taking direct responsibility for one or more specific domains within IT Operations (taking on additional responsibilities as requested by IT Operations Manager).
• Ensuring that current and accurate information about IT services is consistently recorded and maintained in the Configuration Management Database (CMDB) and other relevant repositories.
• Alerting the IT Governance, Risk, and Compliance Manager to any activities that are non-compliant or pose IT risks.
• Collaborating with the IT Operations Manager to maintain and refine SOPs, proactively suggesting enhancements to optimize operational processes.
• Provisioning relevant data to support the creation and maintenance of IT Operations dashboard.

Your Profile

With 5+ years of experience in IT Operations management, service management, or project leadership, you bring proven knowledge and application of ITIL principles. Your experience documenting and improving IT processes and SOPs is complemented by practical project management expertise, particularly in areas like IAM, IT Security, or Service Management tooling. A Bachelor's or Master's degree in IT, Engineering, or Mathematics forms your educational foundation, ideally enhanced with ITIL certification (additional certifications like CGEIT, CISSP, PMP, or Prince2 are welcome).

You communicate fluently in English, with Dutch and/or French skills considered an advantage. Your strong analytical mindset enables you to transform complexity into clarity, while excellent stakeholder management skills help you connect effectively with both technical and non-technical audiences. You're proactive, solution-oriented, innovative, reliable, and transparent in your approach. And to complete the ideal profile at Allianz, we're always on the lookout for individuals who are enthusiastic about AI and Data Analytics to shape the future and drive innovation across our organization.

What We Offer

• Competitive Package: Comprehensive salary and additional benefits tailored to your needs.
• Dynamic Environment: Opportunity to thrive in a leading insurance company valuing collaboration and innovation.
• Professional Development: Access to extensive training and growth opportunities to enhance your career path.
• Flexible Working: Benefit from adaptable working hours and remote work options for better work-life balance.
• Inclusive Workplace: Join a supportive, diverse culture committed to excellence and continuous improvement.

👉 Ready to elevate our IT operations to new heights? Apply now and become our next IT Operations Analyst! #TechExcellenceAtAllianz

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation. Join us. Let's care for tomorrow.