Travel Key Account Manager F/M

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 83 million private and corporate customers and its 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry.

 Allianz Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Assistance, Allianz Automotive and Allianz Care are specialist areas combining forces to push boundaries and create tomorrow’s solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us !

Your role is to support AZP’s Travel line of business growth in delivering the most compelling travel protection products and services through a best in class customer experience and the most sophisticated marketing optimization capabilities. You will be part of the Global Key Account Manager team which contributes to increase the travel business mostly concentrated in Europe with links in the USA and APAC. You will manage a portfolio of Global accounts, develop sales opportunities, act as the client’s primary global liaison, negotiate contract renewals and ensure their financial growth. As a Key Account Manager, you will report to the Team Leader of Travel Account Management team.

You’ll be the person global travel partners call when they want to grow their business with us, optimise their performance, or solve complex issues across multiple countries. You sit at the crossroads of commercial strategy, partner management and internal coordination, turning a mix of stakeholder needs into clear plans and measurable results.

This will suit you if you:

• Like owning a portfolio of key accounts end‑to‑end, not just “doing sales”
• Are comfortable in a complex, international set‑up where you coordinate many stakeholders
• Enjoy working with data, commercial levers and performance KPIs as much as with relationships
• Can stay calm and constructive when there is pressure, conflict or last‑minute change

Based in Saint‑Ouen, you’ll be part of the Global Travel Key Account Management team, with a portfolio largely in Europe and links into the US and APAC.

What you do

• Own and grow a portfolio of global travel partners: understand their business, identify growth opportunities, and drive retention and upsell.
• Monitor and manage the performance and profitability of each partnership, using KPIs and reports to spot issues early and take corrective action.
• Lead and coordinate all commercial activities with your accounts: sales planning, business reviews, tenders and RFPs, contract renewals and renegotiations.
• Act as the main global liaison for your clients, coordinating with internal teams (IT, digital, marketing, legal, underwriting, operations, etc.) to ensure delivery on commitments and resolution of issues.
• Keep a close connection with Allianz Partners business units in different countries, aligning local and global priorities and ensuring consistent client experience.
• Build and maintain a strong understanding of the travel industry, our products, market trends and regulatory requirements, and bring those insights into client conversations and internal decisions.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use.

What you bring

• Solid experience (around 5+ years) in key account management or B2B sales, ideally with international or multi-country clients, where you have owned revenue, relationship and renewal outcomes.
• Proven ability to manage complex stakeholder landscapes: you can align clients and internal teams (commercial, IT, legal, operations, etc.) and keep projects moving to completion.
• Strong commercial and negotiation skills: you are comfortable preparing and leading business reviews, managing tenders and renewals, and balancing client satisfaction with profitability.
• Comfortable working under pressure and in ambiguity: you can handle escalations, conflicting priorities and time‑sensitive issues while maintaining constructive relationships.
• Strong communication skills in English (spoken and written); additional languages such as German or Spanish are an advantage in working with our global partners.

How we hire

We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered. 

What we offer

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.

94680 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.