Senior Chapter Lead - SOC

Job Purpose:

The Chapter Lead in the Cyber Security operations Center (SOC) is responsible for leading and developing a team of cybersecurity professionals while ensuring the effective delivery of SOC services, including threat monitoring, detection, response, and mitigation. This role combines technical expertise, leadership, and coaching to foster a high-performing team and ensure alignment with organizational cybersecurity goals.

Key Responsibilities:

1. Team Leadership and Development:

• Act as a people manager for SOC analysts, engineers, and other team members within the chapter.
• Provide mentorship, coaching, and career development opportunities for team members.
• Foster a culture of continuous learning and improvement, encouraging team members to stay updated on the latest cybersecurity trends, tools, and techniques.
• Conduct regular one-on-one meetings, performance reviews, and feedback sessions with team members.

2. Technical Oversight:

• Oversee the day-to-day operations of the SOC, ensuring timely and effective response to cybersecurity incidents.
• Provide guidance and technical expertise to the team on threat detection, incident response, and vulnerability management.
• Collaborate with other teams to ensure the SOC's tools, processes, and procedures are effective and up to date.
• Act as an escalation point for complex incidents and provide hands-on support when needed.

3. Strategic Alignment:

• Work closely with the SOC management and other stakeholders to align SOC operations with the organization's cybersecurity strategy.
• Contribute to the development and implementation of SOC policies, procedures, and playbooks.
• Identify opportunities for process improvement and automation to enhance SOC efficiency and effectiveness.

4. Collaboration and Communication:

• Collaborate with other chapters, tribes, and business units to ensure seamless integration of SOC services into the broader cybersecurity framework.
• Act as a liaison between the SOC team and senior management, providing regular updates on team performance, incident trends, and key metrics.
• Promote cross-functional collaboration to improve the organization's overall security posture.

5. Metrics and Reporting:

• Define and track key performance indicators (KPIs) and service-level agreements (SLAs) for SOC operations.
• Prepare and present reports on SOC activities, incidents, and trends to senior leadership.
• Ensure compliance with relevant regulatory and organizational requirements.

Qualifications:

Education and Experience:

• Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience).
• 8+ years of experience in cybersecurity, with at least 2 years in a leadership or management role.
• Experience working in a SOC environment is highly preferred.

Technical Skills:

• Strong understanding of cybersecurity principles, including threat detection, incident response, malware analysis, and vulnerability management.
• Hands-on experience with SOC tools such as SIEM, EDR, threat intelligence platforms, and log management systems.
• Knowledge of security frameworks and standards (e.g., MITRE ATT&CK, NIST, ISO 27001).
• Familiarity with cloud security and emerging threats.

Soft Skills:

• Excellent leadership, coaching, and team-building skills.
• Strong problem-solving and decision-making abilities.
• Effective communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work under pressure and manage multiple priorities.

Certifications (Preferred):

• CISSP, CISM, or CISA
• GIAC certifications (e.g., GCIH, GCIA, GCFA)
• CEH or other relevant certifications

Key Competencies:

• Leadership and People Management
• Technical Expertise in Cybersecurity
• Strategic Thinking and Planning
• Collaboration and Communication
• Problem-Solving and Decision-Making

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow. 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.