Senior Delivery Manager_2527

AGILE TRIBE LEAD

The ideal candidate should have around 15+ years of experience in Service Delivery/Tribe Management area with adequate  understanding of SF HR modules or similar set-up. For Allianz Technology to truly move to a continuous learning organization using Agile practices, we must all change our mindset, and this starts with leadership. We expect servant leadership to be at the core of everything we do, to empower our people to self-manage, and to determine the appropriate solutions to goals identified as OKRs. This gives Squads/Tribes the freedom to be creative and innovative in solutions without requirements being treated as a series of instructions to implement.

Leadership is important for coaching and empowerment. They collaborate and help their organizations grow. Leadership does not micromanage or tell Squads what to do or how to do it; they define a vision alongside key goals/OKRs to focus on strategy and through shared understanding align on solutions that can demonstrate both business value and long-term maintainability. Leadership acts to solve impediments and dependencies that an individual Squad/Tribe may not be able to solve themselves.

You will

• Defines Tribe strategy, vision and quarterly OKRs for the Tribe
• Support the Technical Product Owners and manage interdependencies across Agile Squads and other Agile Tribes but do not constitute the formal hierarchical report of the Technical Product Owners. In fact, considering the approach to separate between “Product” and “Chapter”, no one will report to the Agile Tribe Lead.
• They distribute and prioritize conflicting requirements across different Squads within the Tribe.
• Responsible for driving continuous improvement initiatives and helping remove impediments in their Tribe.
• Responsible for issuing a clear mandate, facilitating oversight duty through regular meetings, acting as a Tribe’s spokesperson for technical product topics to upper management, and ensuring congruence of product messages across Allianz Technology. On a quarterly basis needs to ensure that key achievements are measured against OKRs and other mandatory deliverables as well as plans for the next six months.
• Together with the Tribe Tech Lead, s/he is accountable for the financial aspects of a tribe. This includes the accountability for the required budget (change and run budget including infrastructure and licensing cost of their products). Budgeting follows the stable teams principle. This means a budget is ensured on midterm planning (1-2 years) that allows for a tribe sustainability of their products and teams avoiding prompt unplanned heavy ramp ups and ramp downs. In context of stable teams resource planning is also a responsibility. Together they coordinate the tribe budget from different sponsors and are responsible for the budget steering within the tribe, which they report transparently in the QBR process.
• As representatives of the agile "Product" organization, s/he communicates with the Chapter Leads of the ("Chapter") line organization regarding people and skill planning and make sure that time booking on scopes for all tribe members is appropriate.
• S/he ensures close collaboration with Group Product Owners and OEs to ensure utmost customer centricity and realization of One Common Vision.

Your skills

• Excellent knowledge of service delivery management
• Strong knowledge of JIRA
• Strong knowledge of Agile Ways of Working
• Excellent customer centricity and stakeholder influencing skills
• Excellent communication and articulation skills
• Strong Analytical mind bend and looking at the big picture
• Driving high performance work culture
• Be the blue between team to drive cross-functional synergies.
• Familiarity with basic AI tools is considered an advantage 

Your benefits:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow. 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.