Specialist- IT Service Management_D-3272

Job Level:  Professional
Location: 

IN

Area of Expertise:  Operations
Unit:  Allianz Technology
Employing Entity:  Allianz Technology SE India Branch
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  105603
Position Cluster:  Non-Executive

Overall Objectives of Job: (If multiple sections, accord weightage to each section)

 

The Assurance Function Team Member is an embedded control-assurance specialist within Allianz Technology of America's IT organization, reporting to the Assurance Function Lead. This role executes the day-to-day responsibilities of the Assurance Function including control rollout communications and training, creating and maintaining control documentation, BAU evidence collection, and assessment preparation and execution. The Team Member ensures that IT services maintain continuous alignment to Allianz Group policy and TMC control requirements, enabling the organization to be compliant by design.

Qualifications & Experience

  1. 6+ years of experience in IT governance, compliance, security operations, or control assurance.
  2. Hands-on experience with evidence collection, control testing, or internal audit support in an IT environment.
  3. Familiarity with IT compliance frameworks (e.g., ISO 27001, COBIT, NIST) and their application to service-level control requirements.
  4. Experience working within Agile delivery teams or alongside Security Champions in a DevSecOps or product-based IT model is an advantage.
  5. Prior exposure to Allianz ARS processes or equivalent group-level IT compliance programs is preferred.

 

Role & Responsibilities

  1. Communicate Group IT CISO policy and TMC control updates to assigned IT teams, supporting training, rollout planning and execution in coordination with the Assurance Function Lead.
  2. Embed ARS control requirements into new and changed service design and build processes, acting as the security assurance touchpoint for project teams.
  3. Develop and maintain control documentation for assigned services, including solution descriptions, control mapping, and evidence specifications.
  4. Ensure assigned IT services are correctly onboarded to control solutions and common capability platforms, supporting automation enablement where possible.
  5. Instill BAU evidence collection as a routine discipline within assigned service teams, collecting and validating evidence against control requirements on an ongoing basis.
  6. Maintain and curate the evidence repository for assigned services, ensuring completeness, accuracy, and currency ahead of formal ARS assessments.
  7. Support internal readiness reviews and pre-assessment walkthroughs, identifying gaps and coordinating remediation with Service Owners and technical teams.
  8. Execute assessments on behalf of the Service Owner.
  9. Assist with issue remediation and risk mitigation activities following ARS assessments, tracking actions to closure in coordination with the ARS Team and DIRM.
  10. Contribute to process improvement initiatives, identifying opportunities to reduce manual compliance effort through automation and tooling.
  11. Participate in ARS training programs and act as a point of contact for control-related queries within assigned IT service domains.

 

Key Result Areas

Key Result Area

Description

Control Communication & Training

Timely and effective communication of Group IT CISO policy and TMC control updates to assigned IT teams; successful rollout planning and execution of training programs

Service Design Assurance

Embedding ARS control requirements into new and changed service design/build processes; acting as security assurance touchpoint for project teams

Control Documentation

Development and maintenance of accurate, complete, and auditable control documentation including solution descriptions, control mapping, and evidence specifications

Evidence Collection & Repository Management

Instilling BAU evidence collection as routine discipline; collecting, validating, and curating evidence against control requirements; maintaining repository completeness and currency

Assessment Preparation & Execution

Supporting internal readiness reviews, pre-assessment walkthroughs, identifying gaps, and executing assessments on behalf of Service Owners

Remediation & Risk Mitigation

Assisting with issue remediation and risk mitigation post-ARS assessments; tracking actions to closure in coordination with ARS Team and DIRM

Process Improvement & Automation

Contributing to initiatives that reduce manual compliance effort through automation and tooling; identifying opportunities for continuous improvement

 

 

Skills/Specific Tasks/Activities performed 

 

Group

Task Responsibility

S/T/O

% Time

Control Communications

Communicate Group IT CISO policy and TMC control updates; support training and rollout planning and execution in coordination with the Assurance Function Lead.

S

15%

Service Design Assurance

Embed ARS control requirements into service design and build processes, acting as the security assurance touchpoint for project teams.

S

15%

Documentation

Develop and maintain control documentation for assigned services, including solution descriptions, control mapping, and evidence specifications.

S

20%

Evidence Collection

BAU evidence collection, validation, and repository maintenance for assigned services, ensuring completeness and currency.

S

20%

Assessment Support

Support internal readiness reviews, pre-assessment walkthroughs, and execute assessments on behalf of the Service Owner.

S

15%

Remediation & Improvement

Assist with issue remediation, risk mitigation activities, and process improvement initiatives following ARS assessments.

S

10%

Training & Advisory

Participate in ARS training programs and act as a point of contact for control-related queries within assigned IT service domains.

S

5%

 

PART 5

Key Competencies for Role (Level of Expertise)

 

Area

Competency

Rate Skill Importance (1=aware; 2=basic; 3=intermediate; 4=advanced; 5=expert)

Allianz India Skill catalogue reference

(for HR use only)

Technical

IT Governance Frameworks

4 – Advanced (Senior)

 

Technical

Information Security Governance & Internal Controls

4 – Advanced (Senior)

 

Technical

IT Risk Management & IT Compliance

4 – Advanced (Senior)

 

Technical

IT Security Architecture & Vulnerability Management

3 – Intermediate (Entry)

 

Technical

Cyber Security & IT Regulatory Standards

3 – Intermediate (Entry)

 

Behavioural

Analytical Thinking

3 – Intermediate

 

Behavioural

Documentation & Attention to Detail

4 – Advanced

 

Behavioural

Data Analytics

3 – Intermediate

 

Behavioural

Generative AI Proficiency

3 – Intermediate

 

Behavioural

Creative Thinking & Flexibility

3 – Intermediate

 

Behavioural

Resilience & We Mentality

3 – Intermediate

 

Behavioural

Clear Communication

4 – Advanced

 

 

 

Good to have 


Having a basic understanding or exposure to AI tools would be a plus.
Familiarity with basic AI tools is considered an advantage.
Basic knowledge or experience with AI tools will be beneficial.
Exposure to AI tools, even at a basic level, is a value-add.
A fundamental grasp of AI tools will be an added benefit.

 

Your benefits:
We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach
 
 
 
About Allianz Technology
Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.
We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.
D&I statement
Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
Join us. Let´s care for tomorrow.
You. IT

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

 

Join us. Let's care for tomorrow.