Client Relationship Manager / Senior Client Relationship Manager

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

Let’s care for tomorrow, so we can create a better future together, for everyone. 

The primary purpose of this role is to manage a portfolio of national corporate clients across Personal Injury products to achieve retention targets by supporting client’s Personal Injury objectives and customer service levels and to ensure an ongoing pipeline of consolidation and new business opportunities to support divisional growth targets.

About the role

• Develop and implement strategic account plans to achieve retention and growth objectives for national workers compensation products, while expanding the Personal Injury business within the existing portfolio.
• Collaborate with clients, brokers, and internal stakeholders to assess needs, analyze performance, and deliver tailored service plans, including quarterly claims reviews, service meetings, and site visits.
• Drive innovation and client engagement by leading executive and strategy reviews, optimizing internal processes, and promoting additional Allianz products across various insurance lines.
• Generate new business through sales pipelines, tenders, and prospecting opportunities, while representing Allianz at sponsored events and contributing to internal projects with Brand and Marketing teams.
• Stay informed on legislative changes and market intelligence, communicate updates to clients and third-party providers, and assist in training sessions to enhance capability and knowledge across stakeholders.

About you

• Possess relevant experience in managing customer accounts or professional consulting, with expertise in Personal Injury, risk management, WHS, or Personal Injury claims/underwriting.
• Have a solid technical understanding of relevant insurance lines and associated legislation, ensuring compliance and informed decision-making.
• Exhibit excellent verbal and written communication skills, effectively engaging audiences at all levels with clarity, impact, and influence.
• Skilled in proactively building and maintaining professional relationships and networks to enhance industry positioning and achieve beneficial outcomes.
• Demonstrate strong market insight and customer understanding to identify, pursue, and close profitable business development opportunities, supported by engaging and impactful presentation skills.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.  

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. 

• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! 

• For more details about our benefits, visit the Allianz Careers site. 

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers  

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow. 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.