Injury Coding Specialist
Sydney, NSW, AU, 2000
INJURY CODING SPECIALIST – PERSONAL INJURY – SYDNEY, NSW
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of the role is to support for the CTP Claims team through accurate and punctual coding of all injuries on claims and conduct peer reviews completed internally and by contractors as per the Abbreviated Injury Scale standards. As a member of the Injury Management, Health, and Wellbeing team, support the CTP Claims teams to maximise social, health, and commercial outcomes, deliver excellence in customer experience and meet compliance benchmarks
About the role
- Evaluate relevant medical information at required periodic points of a claim to code injuries in accordance with the Abbreviated Injury Scale (AIS) standards and regulatory requirements across NSW, QLD, TIO, and SA
- Review coding activities performed internally and ensure they adhere to legislative requirements for NSW, QLD, TIO, and SA and proactively inform process optimization
- Suggest injury coding trends and proactively identify improvement and robust quality assurance in the service delivery model
- Proactively keep up to date with the national AIS requirements, guidelines, and knowledge across NSW, QLD, TIO, and SA
- Support the injury management and claims teams with timely and accurate injury coding across NSW, QLD, TIO, and SA CTP schemes to assist with the accurate rating of claims for the purpose of providing the best support for our clients
About you
- Tertiary qualifications in Nursing, Allied Health, Physiotherapy, Occupational Therapy, or equivalent
- Accreditation in Abbreviated Injury Scale (AIS) Injury Coding
- Demonstrated evidence of operational efficiency with systems, databases, reporting, and communication tools
- Highly developed technical knowledge in legislative and regulatory requirements, preferable on multiple jurisdictional platforms
- Pays high attention to detail by completing tasks with thoroughness and accuracy and can quickly identify errors or inconsistencies within information
- Ability to work autonomously
- Innovative, strategic, and collaborative thinking to inform continuous improvement opportunities within the injury management framework
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace, where possible.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
