Manager, Social Media and Content

MANAGER, SOCIAL MEDIA AND CONTENT – CORPORATE AFFAIRS AND GOVERNANCE – SYDNEY

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

The primary purpose of this role is to manage the delivery of B2B and B2C social media communications with the aim of building trust with key stakeholders and enhancing the company’s reputation.

You’ll help shape the social narrative for Allianz, and work across iconic partnerships including Football Australia, the West Coast Eagles, the Olympic and Paralympic movements and Allianz Stadium.

• Support the implementation of the social media strategy to drive growth in impressions, engagement, audience size, and sentiment.
• Work alongside the Head of Social Media and Content to manage end-to-end delivery of campaigns, including strategy, ideation, production, publishing, and performance reporting.
• Act as custodian of the social media channels, ensuring all content aligns with brand guidelines, internal priorities, and external trends for maximum relevance and impact.
• Address customer inquiries promptly, manage escalations, and support issue resolution in line with brand and crisis communication frameworks.
• Engage with stakeholders to identify content opportunities, translate insights into compelling content, and deliver executive thought leadership initiatives.
• Write, edit and create engaging social media content that reflects Allianz’s brand, and is optimised for the relevant audience and social media channel. Briefing external agencies and suppliers on key outputs as and when required.
• Track, analyse, and report campaign performance, providing data-driven recommendations to optimise future social media activities.

About you

• Previous experience in social media roles (in-house or agency) with a proven ability to create engaging content across platforms like Facebook, Instagram, X, YouTube, LinkedIn, and TikTok.
• Skilled in producing high-quality, on-the-go content (e.g. UGC-style videos, product clips, lifestyle shots) using smartphones or cameras, with a strong understanding of social media trends and best practices to drive engagement.
• Proficient in using social media analytics tools (e.g. Meta Business Suite, TikTok Analytics) for performance optimisation, as well as design tools like Canva, Figma, and CapCut for content creation.
• Familiarity with social media listening and community management tools like Hootsuite and Meltwater.
• Experience working with senior executives to develop public-facing content, including thought leadership and profile-building initiatives.
• Excellent research, verbal, and written communication skills, adaptable to various tones.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers