Manager Learning Operations and Governance

MANAGER, LEARNING OPERATIONS AND GOVERNANCE | PEOPLE & CULTURE | SYDNEY

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

The primary purpose of this role is to lead a team that plans, schedules and supports learning solutions while managing the governance of our learning strategy. At Allianz, we leverage SuccessFactors as our primary LMS alongside multiple other LMS platforms to deliver and manage diverse learning solutions effectively. This role ensures alignment with our learning strategy and optimises the use of these systems to meet organisational goals.

• Partner with Senior Managers across Learning and Development to create and maintain a single view of learning plan, prioritise and execute the learning offerings and programs.
• Lead, manage and optimise the learner experience for scheduling, logistics, and enquiries, ensuring a seamless and engaging process for all stakeholders.
• Contribute to the development, implementation and governance of our learning strategy.
• Drive efficiencies in learning solutions, enhancing the learner experience while fostering a sense of community and collaboration.
• Oversee the planning cycle and key learning and development projects, ensuring alignment with organisational goals and priorities.
• Collaborate with cross-functional teams to ensure the delivery of innovative and impactful learning programs that meet business needs.
• Ensure compliance with WHS and risk management requirements, contributing to a safe and effective learning environment.
• Act as a key advocate for continuous improvement, identifying opportunities to enhance processes, systems and outcomes that benefit learners and the organisation.

About you

• Proven experience in leading and managing learning operations, with a strong focus on enhancing the learner experience and delivering impactful outcomes; ideally within a complex or heavily regulated organisation. 
• Proven experience and dedication to compliance, risk management and achieving positive results for customers and the organisation. Experience in overseeing audits and controls within the Learning and Development domain will be highly regarded.
• Demonstrated experience with SuccessFactors is a key requirement.  
• Exceptional project/change management skills, with the ability to oversee planning cycles, manage competing priorities and deliver results in a fast-paced environment.
• A collaborative and people-focused approach, fostering team development, high performance, and a culture of continuous learning.
• Strong stakeholder management and communication skills, with the ability to influence and engage at all levels of the organisation.
• A passion for innovation and improvement, with a proactive mindset to identify and implement opportunities for growth and efficiency.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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