Senior Digital Product Owner

SENIOR DIGITAL PRODUCT OWNER – CONSUMER - SYDNEY, NSW (12-month maximum term contract)

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

The primary purpose of this role is to lead the strategy and development of mobile journeys for AAL customers, partner customers, driving the digital roadmap to meet customer and business needs.

• Develop and lead the strategy and roadmaps for digital sales and service journeys, collaborating with key stakeholders from product, business, and delivery teams to ensure alignment with strategic priorities and desired business outcomes.
• Optimise the digital journey through Allianz digital channels to achieve revenue and cost targets while delivering a consistent and integrated digital experience.
• Dedicated to key distribution channels with responsibility for meeting plan.
• Manages large cross‑functional squads and prioritises delivery pipeline with senior stakeholders to meet strategic goals.
• Develop a digital performance framework with Digital Leadership aligned to key operational metrics, to effectively monitor digital journey performance over time. Continually assess digital journey performance to effectively prioritise the pipeline of changes for ongoing data‑driven improvement.
• Drive improvements in Voice of Customer and Net Promoter Scores (NPS), increase sales of Gross Written Premium (GWP) and cost ratio, improve service efficiencies through digital self‑serve, uplift the Allianz brand experience by minimising friction through online channels.
• Manage all digital journey change and planning activities, balancing the needs of multiple internal and external stakeholders and business initiatives, prioritising based on strategic goals, business value and impact.
• Serve as a lead in championing effective Ways of Working in the Digital CoE and more broadly across the enterprise to foster a culture of collaboration and innovation, ensuring best practices in product and digital delivery.
• Lead larger projects, journeys and prioritised changes and any activities that impact the different customer journeys and experiences.

About you 

• Demonstrated experience as a product owner with experience in development and/or management of mobile applications is essential. Prior experience in the general insurance industry is highly desirable.
• Experience with loyalty platforms to drive customer engagement is highly desirable.
• Experience in managing digital journeys and complex projects and roadmaps and online customer experience, usability trends and information design.
• Experience delivering projects using Agile methodologies and in design thinking and customer journey mapping.
• Proven ability to quickly comprehend and navigate relevant regulatory and/or legislative compliance requirements that impact AAL.
• Tertiary qualifications in Marketing, Digital Marketing, Information Technology or similar.
• Demonstrated evidence of technical proficiency with Adobe or similar MarTech systems, software, databases, planning, reporting and communication tools.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Please note this is a 12-month maximum term contract opportunity.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers