Senior People and Culture Services Team Analyst
Sydney, NSW, AU, 2000
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of this role is to collaborate with a team of specialist People and Culture professionals to deliver People and Culture initiatives and services in line with standards as agreed by the General Manager People and Culture Operations, Performance and Reward.
About the role
- Support the HR Services Team Manager in daily operations, ensuring high customer service levels and adherence to service level agreements, while collaborating with stakeholders to address performance issues.
- Provide high-quality customer service and consultative support to stakeholders, coordinating deliverables across the HR Services team to ensure business focus, prioritization, collaboration, and value addition to Allianz Australia Limited (AAL).
- Offer subject matter expertise on project initiatives, enhancements, and updates, including User Acceptance Testing (UAT), and guide the services team on system and service-related issues.
- Develop and maintain procedures and guidelines compliant with Group standards and regulatory obligations, manage incidents and risks, conduct root cause investigations, and implement controls to prevent recurrence.
- Ensure HR data integrity through monitoring and correction, conduct mass data load requests, research process gaps and risks, and utilize tools like Excel and Power BI for generating reports and data-driven insights.
About you
- Proficient in process creation using Visio or similar tools, with experience in leading roles that involve effective planning, task organization, and resource management.
- Skilled at navigating complexity and ambiguity, providing pragmatic solutions to meet stakeholder needs while minimizing internal risks.
- Experienced in managing position and organization structures in SuccessFactors or similar HR information systems, with a keen attention to detail and ability to identify errors quickly.
- Demonstrates technical proficiency with HR systems, relevant software, and reporting, coupled with strong analytical and critical thinking skills for data management and issue resolution.
- Capable of interpreting and analysing data to extract meaningful insights for decision-making, and experienced in risk management, compliance, internal audit, quality management, and process design.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
