Strategic Mental Health Specialist

Job Level:  Professional
Location: 

Sydney, NSW, AU, 2000 Perth, WA, AU, 6000

Area of Expertise:  Customer Services & Claims
Unit:  Allianz Australia
Employing Entity:  ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  88289
Position Cluster:  Non-Executive

Strategic Mental Health Specialist – Personal Injury | Sydney or Perth

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

  

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

  

Let’s care for tomorrow, so we can create a better future together, for everyone. 

 

The role

Allianz are seeking a Strategic Mental Health Specialist – Personal Injury, based in either our Sydney or Perth office. The primary purpose of this hybrid role is to lead the national approach to psychological injury and claims management within the Underwritten Workers Compensation Business.

 

The role will advance business capability, optimise claims interventions, and drive strategic initiatives as we strive for best practice in psychological injury management. The role will also help create and support mentally healthy work environments for our people and customers.

 

It is an exciting time to join the organisation and this role is critical in developing our capability for the future.

 

You'll be responsible for

  • Supporting the development- and leading the delivery of strategies and initiatives for mental wellbeing and psychological injury management.
  • Providing strategic advice and support on primary and secondary psychological claims, as well as claims with a mental health overlay
  • Providing specialised psychological treatment advice and be a treater liaison.
  • Developing and delivering mental health training and resources to our teams to support capability uplift.
  • Supporting teams to identify and manage confronting situations and high-risk customers.
  • Providing training to our customers to promote psychologically healthy workplaces, reduce psychosocial risk, and prevent psychological injuries.

 

About you 

  • You have a degree in Allied Health, preferably in a mental health field.
  • You have experience in injury management relating to occupational rehabilitation, claims management, and/or return to work.
  • You demonstrate ability to lead, coach and empower people to develop individual and team potential.
  • You have the ability to communicate effectively and work collaboratively with diverse team members.
  • You demonstrate enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base.
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

 

 

Benefits and perks 

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  
  • Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible. 
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. 
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! 

 

About Allianz Group 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

 

Adjustments and support  

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers