Supplier Manager

SUPPLIER MANAGER – PERSONAL INJURY – SYDNEY, NSW

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role  

The primary purpose of this role is to partner closely with Underwritten Workers Compensation teams and their service providers to drive strong performance, governance, and relationships. You will have a deep understanding of the personal injury ecosystem and work collaboratively with providers to ensure they deliver high‑quality, cost-effective services that achieve optimal recovery, return‑to‑work and claims outcomes.

This role plays a key part in managing provider relationships across the lifecycle, from onboarding and engagement through to performance optimisation and renewal, ensuring providers are supported, accountable, and aligned with Allianz’s strategic objectives.

• Building a strong understanding of Personal Injury provider types (e.g. medical, rehabilitation, medicolegal, legal and related services) and how they contribute to claims and customer outcomes.
• Partnering with the business to identify, onboard and engage providers, applying appropriate levels of oversight while maintaining a strong focus on performance and value.
• Facilitating end‑to‑end provider lifecycle activities including onboarding, renewals, variations, and exits, with a focus on continuity of service and customer experience.
• Actively managing provider relationships, influencing behaviours and working collaboratively to improve service quality, customer outcomes, cost effectiveness, and timeliness.
• Supporting performance discussions with providers, monitoring agreed terms, rates, service delivery standards, and outcome measures, and addressing underperformance where required.
• Using insights and data to drive meaningful conversations with internal teams and providers about outcomes, innovation, and opportunities for continuous improvement.
• Collaborating with internal stakeholders (e.g. Procurement, Corporate Legal, Risk and Compliance and Cyber) to ensure provider governance routines support Allianz standards and policies and regulatory expectations.
• Supporting identification and resolution of provider risk issues, including technology and cyber‑related matters, in partnership with internal teams.

About you

• Demonstrated experience working with Personal Injury providers, provider networks, or service partners within insurance, health, or injury management environments.
• Strong capability in performance management, including the ability to assess service quality, outcomes, costs, and customer experience, and hold providers to account.
• Proven ability to build and maintain trusted, productive relationships with external providers and internal stakeholders.
• Commercial mindset with experience negotiating agreements to achieve value and mutually beneficial outcomes
• Sound understanding of risk, compliance, and regulatory obligations in a Personal Injury or health‑related context, without losing sight of customer and provider outcomes.
• Confident problem‑solver with the ability to address complex provider‑related issues pragmatically and collaboratively
• Strong organizational and prioritization skills, with the ability to manage competing resources and demands
• Interest in innovation and continuous improvement, including how digital tools and emerging technologies can enhance provider management and outcomes
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site. 

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers