Team Manager

TEAM MANAGER – PERSONAL INJURY – SYDNEY, NSW

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to ensure all claims related performance and service measures are met and claims teams are motivated and operating effectively and efficiently and are enabled to achieve their performance objectives and a strong standing against AAL competitors.

About the role 

• Maximize team performance to meet customer expectations and business objectives through effective case management, upholding standards, and continuous improvement of business processes
• Achieve key financial performance objectives aligned with WorkSafe’s APA performance measurements, ensuring team alignment with prescribed goals
• Keep teams informed of their performance, highlighting opportunities for improvement and actions taken to enhance effectiveness
• Support team leaders in resource management to prioritize key personnel and business activities that drive performance, maintaining a high focus on these areas
• Foster a broader team culture that enhances staff engagement, inclusion, enjoyment, and fulfillment, while managing internal relationships and modelling collaboration to resolve issues effectively.

About you

• Extensive experience in Workers Compensation or Personal Injury schemes, with a strong understanding of relevant regulatory and legislative compliance requirements
• Proven team management and leadership skills in developing high-performing teams and building talent pipelines to meet current and future organizational needs
• Proficient in understanding performance metrics, business rules, and interpreting data reports to drive informed decision-making
• Excellent written and verbal communication skills, with the ability to present effectively to larger groups and manage conflicts to timely resolution
• Demonstrates enthusiasm and motivation to foster an inclusive and high-performing culture, with strong planning, prioritization, and organizational abilities to manage competing demands
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Please note there may be delays in response from 22nd December to 5th January 2026. Thank you for your understanding and patience.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers