Client Service Officer - contract

Join us now as Client Service Officer - Contract in Taiwan within the Client Management team. In this role, you will be responsible for facilitating distribution and investment agreements while providing operational support for our ETF business. Acting as a vital liaison between our internal business units and key retail distribution partners (Banks, Insurance, and Securities firms) and a "Farmer" focus, emphasizing the management of existing client relationships and creating cross-selling opportunities. This role is ideal for a professional with 2 years of experience who excels at partnering with sales teams to ensure seamless service delivery. The role will have

What you do

• Retail Partner Support: Serve as a key operational contact for retail partners (Banks, Insurance, and Securities firms), supporting the sales team to ensure all client needs are met.
• Agreement Coordination: Facilitate the execution of distribution and investment agreements to ensure a smooth onboarding experience for our partners.
• ETF Operational Support: Provide daily assistance for our ETF business, including basic coordination with Participating Dealers (PDs) and Liquidity Providers (LPs).
• Internal & Global Liaison: Work closely with both local and regional/global teams to resolve client inquiries and ensure operations run smoothly across borders.
• Relationship Nurturing (Farmer): Maintain strong ties with existing clients to ensure high satisfaction and identify potential cross-selling opportunities.
• Reporting & Updates: Provide regular updates to the Client Engagement leadership team on account status and partnership health.

What you bring

• 2+ years of experience in client service or sales support within a financial institution, with a focus on retail distribution channels.
• Solid understanding of the retail fund landscape (Banks, Insurance, and Securities) and familiarity with investment products, including ETFs.
• Proven ability to support client relationship management and provide service-oriented solutions to enhance partner satisfaction.
• A proactive team player with a solution-oriented approach and the ability to navigate a fast-paced environment.
• A keen interest in capital markets and industry trends to provide relevant support to the business development team.
• Fluency in both Mandarin and English is essential for effective coordination with local partners and regional/global internal teams.
• AI skills: Microsoft CoPilot

 What we offer

• Balanced work environment: A dynamic office culture that supports flexibility and collaboration
• Secure your future: Access to pension, retirement, and/or savings plans as applicable to the work location
• Shared success: Company share purchasing plan
• Support for what matters: Mental health and wellbeing programs
• Investments in your career: Career opportunities within the entire Allianz Group
• Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications
• … and so much more!

About Allianz Global Investors 

Allianz Global Investors is a leading active asset manager, managing assets for individuals, families, and institutions worldwide. Our shared goal to shape a future of opportunity for our clients is foundational to our culture and our values. We look to attract, and actively nurture, individuals with the drive to achieve excellence at every stage of the investment experience.

We believe an inclusive culture is key to a flourishing workforce. Not only do we celebrate the broad range of experiences, backgrounds, and attributes that our workforce brings, but we support our people to live and work in a way that promotes their own wellbeing.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.  

We are united by a shared commitment: to put our clients first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.  

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our clients and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.  

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

If you feel inspired to promote the active asset management experience, this is the place for you. Join our international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position.  If you need support to navigate our websites or at any stage during your application, please send an email with your request to recruiting@allianzgi.com.   

To Recruitment Agencies:  

Allianz Global Investors has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Global Investors does not accept unsolicited resumes from agency or search firm recruiters.  

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place.  

Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz Global Investors.  

Finally, please do not contact hiring managers directly.  

Join us. Let’s care for tomorrow.

How to Apply: Applying is quick and easy. Simply upload your CV, complete your personal details, confirm your consent for AI support in the “Additional Information” section, and submit your application.

To support our recruiters, we use Fit Score—an AI‑powered tool that highlights how closely your profile aligns with the role. This helps us review applications more efficiently and focus on what matters most: your skills and experience.

Good to know: The Fit Score is a support tool only. At Allianz, technology never replaces human judgment. Every application is carefully reviewed by our recruiting teams, ensuring a fair, thoughtful, and personal hiring process.

96377 | Sales & Distribution | Professional | n.a. | Allianz Global Investors | Full-Time | Temporary