PART 2
Overall Objectives of Job: (If multiple sections, accord weightage to each section)
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- Configuration, Monitoring and Maintenance of Middleware Application & Linux servers
- Troubleshooting and resolve issues alerted via monitoring tools
- Resolve tickets in Service Now and Jira
- Incident management, Change management & Problem management
- Cover shifts in 24*7 rotational work model
- Work together with the customer for the process improvement
- Work on Automations to reduce manual works
- Understand customer & Project requirements
- SLA & KPI adherence
- Mentor and monitor juniors in the team
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100%
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PART 3
Duties and Responsibilities
List in order of importance and state approximate weightage accorded to each.
- Provide shift support in 24*7 rotational shifts
- Linux Server Administration across various stages – Prod/Pre-prod/Test
- Middleware Administration - Jboss and Tomcat
- VMware Administration
- Handle Devops tools like Ansible, Docker , kubernetes, Helm and Jenkins
- Managing pipeline for various application deployment via Jenkins
- User Administration on Openshift & Github repository
- Monitoring & Troubleshooting using various monitoring tools
- Package build and deployments on Prod, Pre-prod, Test environments
- Application deployment and Configuration management using Ansible
- Setup and Configure new Business Units
- Support to Linux OS upgrades and patching
- Support upgrades for core business applications and middleware components
- Certificate renewals – SSL & Self signed
- Report management as per customer and internal requirements
- Align with interfacing teams
- Incident, Change, Problem and Request management
- Continuous improvement and quality assurance of provided services
- Work in a multi-national team
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PART 4
Qualification, Experience, Technical and Functional Skills
- 4+ years of experience in Linux Administration
- Experience in Middleware Server Administration – Jboss or Tomcat
- Experience working with Ansible –Application deployment and Configuration management
- Experience on Devops tools like Docker , Kubernetes ,Jenkins,Helm, Containers,Openshift
- Experience handling tickets via SNOW and Jira
- Knowledge on AWS and Azure cloud
- Experience with Citrix Administration – Added advantage
- Experience with VMware Administration – Added advantage
- Experience with Linux XEN virtualization – Added advantage
- Knowledge of Linux Scripting ,Bash or Python
- Must be a good team player
- Willing to work in 24*7 rotational shifts
- Excellent written and verbal communication skills
- Flexible, ‘can-do’ attitude and willing to take responsibility
- Microsoft tools : Outlook, Word, Excel (Desirable)
- Demonstrably high focus on customer service
- Eager to learn and update one’s knowledge
- Good to have excellent interpersonal /customer liaison skills
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PART 5
Key Competencies
- Linux & Middleware Administration
- Ticket handling
- Devops exposure
- Scripting knowledge
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Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
