Head of Allianz Services Global Communications

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.

At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

You will be the senior communications partner to the Allianz Services CEO and Board of Management. You will oversee both internal and external aspects of communications strategy for this business, ensuring employee cohesion, external employer branding, advancement of business and Group strategic goals, and management of crisis (and opportunity)

You will engage with Allianz Services leadership and lead a team of communications strategists and partners to orchestrate dedicated resources across a range of capabilities in service to our goals and those of its clients.

Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.

What you do:

- Lead the global communications team to enhance engagement, transparency, and storytelling, while managing budget and governance.
- Develop and implement a communications strategy for Allianz Services, aligned with corporate goals and local standards.
- Build relationships with partners, focusing on people, leadership, future talent, and internal customers.
- Advance change management and communications strategies following global and regional business goals.
- Use data-driven approaches for continuous improvement and adopt new technologies to boost performance.
- Lead global campaigns, including partnerships with the Olympic and Paralympic Movement, ESG projects, and employer branding.
- Protect Allianz Services' reputation, manage risks, and lead crisis communications.
- Advise senior leadership on communications and change management, serving as a trusted advisor.
- Mentor a high-performing communications team, encouraging collaboration and new ideas.

What you bring:

• Minimum of 10-15 years in communications with a focus on internal or change communications, showcasing learning and increased responsibility. External communications experience is valuable. Understanding of content and channel strategy across platforms.
  - Experience in matrix organizations, with valuable skills in external and digital communications.
  - Master's degree or postgraduate qualification in journalism, communications, or business.
  - Experience in copywriting, conducting research and analysis, and creating compelling narratives.
  - Proficiency in communication software and analytics tools, with the ability to extract insights and creatively present data. Experienced in using Microsoft Office Suite and AI tools.
  - Excellent skills in communication, presentation, event, and relationship management. Stay calm in crises, prioritizing tasks, with abilities to appreciate diverse perspectives.
  - Proficiency in data analysis and performance metrics to lead decision-making and improvement.
  - Organizational leadership and people management skills.
  - Global worldview with knowledge of geopolitical and macroeconomic forces.
  - Open to traveling to Allianz Services delivery locations such as India, Mauritius, Romania, Morocco, Portugal
  - English fluency required; proficiency in additional languages is advantageous.
  - Skillful in explaining strategy and converting ideas into business language, while navigating complex partner environments with confidence.
  - Services or B2B experience insurance industry knowledge beneficial
• -We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.   

What we offer:

- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow. 
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.