Transformation & Innovation Solution Manager - Hyper-automation (m/f/d)

88509 | Project Management | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8,800 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.
Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.   

Role overview 

We are looking for an innovative, visionary and commercially minded Solution Manager to architect and spearhead the next generation of productivity solutions in insurance and financial services. You have a proven track record in intelligent automation and are seeking a dynamic environment to accelerate your career on a global stage.
The Solution Manager will join our Productivity Solutions & Innovation group – a global team of 200+ transformation specialists, RPA and GenAI experts, process engineers, and data scientists – dedicated to driving automation and technology innovation across Allianz. Most of us have a consulting background and love supporting our internal clients (Allianz operating entities) transform their business with technology and scalable automation solutions.
This role offers a broad range of advisory and hands-on services focused on hyper-automation. You’ll engage in conceptual strategy work, develop automation solution roadmaps, and oversee implementation of cutting-edge RPA/GenAI initiatives within a clearly defined scope together with the global delivery team.

What you do:

• Design and implement innovative hyper-automation solutions integrating Diagnostics, RPA, GenAI, Agentic AI, and analytics to streamline business processes aligned with organizational strategy.
• Oversee full lifecycle management of complex hyper-automation projects from initial solution design through release and operational stability.
• Architect scalable agentic automation platforms using AWS Bedrock Agents and Microsoft AutoGen frameworks for multi-agent orchestration and validation.
• Expand Allianz Services' hyper-automation footprint by helping operating entities adopt automation and transform their operations globally.
• Run large-scale automation programs from opportunity identification to deployment, ensuring they deliver measurable business value.
• Guarantee all automation solutions meet Allianz's IT compliance, data security, and regulatory requirements while maintaining quality standards.
• Establish best practices for comprehensive testing automation using automated test bots and integrating repair tools for system resilience.
• Drive user adoption by developing training programs, upskilling the workforce, and leading change management initiatives to embed an automation culture.
• Provide strategic advice to stakeholders by understanding business units' processes, pain points, and regulatory environments to identify high-impact automation opportunities.
• Lead cross-functional international teams, manage stakeholders at all levels, and stay current with emerging technologies to pilot innovations and share knowledge globally.  

What you bring:

• Hands-on experience driving process automation and intelligent automation projects in consulting or enterprise environments, with proven ability to deliver complex initiatives from concept to completion.
• Knowledge of process automation solutions including RPA tools (UiPath, Automation Anywhere), low-code platforms (Power Automate), AI/ML, OCR, process mining, and workflow orchestration technologies.
• Ability to conceptualize business processes as automated solutions and evaluate the optimal technology mix for implementation.
• Expertise in advanced LLM interaction and configuration, including zero-shot prompting, RAG architectures, and designing tool-using AI agents.
• Strong project management abilities to lead end-to-end projects, manage scope and resources, deliver on time, and coordinate international teams or vendors.
• Excellent communication skills to translate complex technical concepts into compelling ideas for both technical teams and senior business stakeholders with a customer-focused, consultative mindset.
• Good understanding of IT standards, data security, and regulatory compliance related to automation, ensuring solutions adhere to guidelines and quality benchmarks.
• Higher education degree in computer science, information systems, industrial engineering, business administration, or related field with solid technical foundation including coding/scripting ability and cloud platform exposure.
• Experience working in international or cross-cultural environments with fluency in English required (additional languages are a plus) for global collaboration.
• Genuine interest in emerging technologies and continuous improvement, staying current on hyper-automation, AI, and cloud trends with eagerness to experiment with Agentic Frameworks.
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

What we offer:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow. 

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