Senior Business Analyst

About the Job

We are seeking a Business Analyst to join in a diverse and global Commercial Claims team based in Bangkok. The key to this role is responsible for providing an interface between our international clients, business leaders, and the development team for delivering complex IT solutions of our commercial application. As part of the team, you will have to perform data analysis,  have deep understanding of backlog management, and ensure our products meet the needs of customers and stakeholders.

What you do

• Serve as the primary point of contact for stakeholders, facilitating communication and collaboration to ensure alignment on product vision and business requirements.
• Analyze business processes and requirements, identifying areas for improvement and driving changes to enhance operational efficiency.
• Prioritize product backlog items based on business value, complexity, and risk, ensuring that the team is working on the most impactful tasks.
• Write clear and concise user stories that effectively communicate product requirements and user needs to the development team.
• Working with the QA teams to develop test cases that accurately capture the defined business requirements and acceptance criteria.
• Use problem-solving skills to address product challenges and roadblocks, developing innovative solutions to ensure product success.
• Collaborate with cross-functional teams to ensure products are developed and launched according to business requirements and strategic objectives.

What you bring

• Proven experience as a Business Analyst, or similar role in a technology company.
• Strong analytical and problem-solving skills, with the ability to translate complex problems into actionable solutions.
• Experience with backlog management and prioritization in an Agile development environment.
• Excellent stakeholder communication and management skills.
• Proficiency in writing user stories and defining acceptance criteria.
• Knowledge of the insurance industry, claims and Allianz's products is a plus.
• Excellent written and verbal communication skills in English
• Good presentation skills
• Bachelor’s Degree in Computer and Information Science/ Business Studies/ Management
• Basic knowledge of AI technologies, principles, and practical applications is required

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
• Flexible working, health, and wellbeing offers (including healthcare and parental leave benefits) support balancing family and career and help our people return from career breaks with valuable experience.
• Work from home allowance.
• Comprehensive health insurance extends beyond employees to cover their loved ones.
• We offer a premium gym membership to support well-being and a healthy work-life balance.
• An on-site playroom and a variety of engaging activities are available to help employees unwind and recharge.
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84401 | Operations | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at:www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agency or search firm recruiters. When we engage with recruitment agencies, the partnership is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate is ultimately employed by Allianz.