Senior Business Analyst

About the Job

We are seeking a Business Analyst to join our diverse and global SDW team in Bangkok. The key to this role is providing an interface between international clients, business leaders, and the development team for delivering complex IT solutions for our commercial application. You will perform data analysis, have deep understanding of backlog management, and ensure our products meet the needs of customers and stakeholders.

What you do 

• Serve as the primary point of contact for stakeholders, facilitating communication to ensure alignment on product vision and business requirements.
• Analyze business processes and requirements, identifying areas for improvement and driving operational efficiency.
• Prioritize product backlog items based on business value, complexity, and risk.
• Write clear and concise user stories that effectively communicate product requirements to the development team.
• Work with QA teams to develop test cases that accurately capture business requirements and acceptance criteria.
• Use problem-solving skills to address product challenges and develop innovative solutions.
• Collaborate with cross-functional teams to ensure products are developed and launched according to business requirements.
• Accelerate BA workflows with AI productivity tools —Use AI assistants (Claude Code, Kiro, Microsoft Copilot, or equivalent) to speed up requirements gathering, user story drafting, acceptance criteria writing, and stakeholder communication, reducing time-to-clarity on complex features.
• Identify and specify AI-powered features in the product backlog — translate business needs into clear user stories for AI/ML capabilities (intelligent automation, predictive analytics, LLM-powered features); partner with engineering to define acceptance criteria that validate AI feature quality, accuracy, and responsible AI compliance.

What you bring 

• Bachelor's Degree in Computer and Information Science, Business Studies, or Management.
• Proven experience as a Business Analyst or similar role in a technology company.
• Strong analytical and problem-solving skills; experience with backlog management and prioritization in Agile environments.
• Excellent stakeholder communication and management skills; proficiency in writing user stories and defining acceptance criteria.
• Excellent written and verbal communication skills in English; good presentation skills.
• Knowledge of the insurance industry, claims, and Allianz's products — a plus.
• Practical proficiency with AI productivity tools (Claude Code, Kiro, Microsoft Copilot, or equivalent) for BA workflows including requirements analysis, user story drafting, and stakeholder reporting; ability to write user stories and acceptance criteria for AI-powered features, including data requirements, model accuracy thresholds, and responsible AI considerations; awareness of AI governance principles and how they translate to product requirements.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
• Flexible working, health, and wellbeing offers (including healthcare and parental leave benefits) support balancing family and career and help our people return from career breaks with valuable experience.
• Work from home allowance.
• Comprehensive health insurance extends beyond employees to cover their loved ones.
• We offer a premium gym membership to support well-being and a healthy work-life balance.

97303 | Operations | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at:www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

To Recruitment Agencies:
Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agency or search firm recruiters. When we engage with recruitment agencies, the partnership is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate is ultimately employed by Allianz.