Specialist - Country Facilities Management
Bangkok, TH, 10330
Nice to know
Assigned to be a focal point of Office Service. Providing general non-technical services to all departments include sourcing of general insurance broker to insure company assets both movable and non-movable and cash against all risks; provision of vehicles through lease/rent/hire; catering services, ensure house keeper’s performance; managing the meeting rooms and LCD; overseeing tidiness and cleanliness of offices. Provision of newspapers for office use.
This position is responsible for office rental/rental renewal by liaising with Building Management, Legal Department and company’s BOD members for agreement signatures. Supervisor takes care of office equipment/machine maintenance contracts and updating them on regular basis according to each schedule. Provide all communication of office service to employee via coordinate to Corporate Communication Dept, prepare requested document and all correspondences and filling, manage for IR services on mobile phone. Receive invoices, check correctness and accuracy against meters/evidences and prepare payments for various categories of office expenses, e.g. office rental, electricity, water, car lease and rent, copying machines, security guards, housekeepers, pest control, hygienic products, etc. Afterwards he/she must allocate costs to each cost center.
Your Day at Allianz Ayudhya
1) Telephone System
- Co-ordinate to IT for releasing telephone signal
- Adjust and solve problem of telephone equipment and wire connected
- Telephone conference usage
2) CISCO VC System and Meeting rooms
- Solve problem of VC CISCO
- Coordinate with vendors for repair and maintenance
3) SMS Gateway/Application/Web based: TRUE Move / Digital Marketing Center
- Coordinate to vendor for price and agreement
- Create user such as U&I, Claims, POS, Medical, MKT etc.
- Receive SMS requested form: 1 way / 2 ways SMS
- Send out as request and inform status to user
- Create SMS status report and send to user via email
- Monitor and solve the problem
- Monthly expenses report to user via email
4) Billing Telephone & Fax System
- Create group department of each cost center to be easy for making the report and allocate expense
- Create report and retrieve report both call in and out to user and call center 1373
5) Air Card/ Mobile Phone
- Receive the request from department in managing air card and mobile phone, based on the policy
- Coordinate with the external parties (e.g. TRUE, Dtac, AIS) to provide air card and mobile phone with package
- Distribute air card to employees
6) Service Maintenance/ repair of Office facilities equipment
- Receive the request for maintenance of Xerox machine, thermal binding machine, signet company machine, facsimile, LCD projector, AV System, Locker
- Perform primary investigation and fix machines
- Coordinate with vendors
- Prepare document and request for budgeting
7) Access Control & CCTV System
- Access Control
- Receive the request from departments or HR to add/ update/ cancel the authorization to access the company
- Maintain the authorization to access the company in the system
- Provide the reports regarding to access information, based on the request
- Coordinate with vendors for fixation of access control system and plan for PM activity
- CCTV
- Prepare and perform purchasing process for CCTV setup
- Coordinate with vendor to setup and repair CCTV and plan for PM activity
- Monitor the problem/ issues of CCTV
- Check and open the historical record for department based on the request
8) General Services
- Daily floor survey on cleanliness, tidiness and readiness of their floor such as meeting room services, toilet, photocopier etc.
- Then submit weekly survey report to Manager every Monday
9) Facility Management services request form
- Coaching others to complete job properly for a high quality of services under manager supervisor
- After job completion, remind user to close jobs after job completion (NPS score will be given by users or else jobs cannot be closed)
10) AV system
- Setup/test mini stadium system for major event activity as request and standby
- Coordinate with vendors for plan PM activity
11) Locker management
- Update user list
- Add/remove/set PIN password for user
- Change battery and repair
Must Have
- Bachelor ‘s degree in any fields
- At least 2 years in general affairs or administrative including maintenance function, service operations related function incl. administrative tasks, facility management or any related areas
- Knowledge of supervisory principles, facilities maintenance, and relevant local laws, rules and regulations
Nice to Have
- High customer and service orientation as well as a smart approach towards various stakeholders
- Communication skills with good English
- Customer orientation, Time management and problem solving
- Computer skills i.e. MS Office, Outlook, Excel and Word is required
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
