Sr. Specialist - AZAY Full Time Agent Development

Responsible to recruit, train and development full time agents on Blue Star program curriculums and skills.
1. Full Time Agency Recruitment and Selection
- Manage selection process and interviews with program candidates
- Organize and manage selection process (interview with candidates)
- Manage new trainers recruited for the program (future strategy)

2. Full Time Agent Development
- Deliver training program to full-time agents under the program
- Create and execute after-training activities for full-time agents

3. Full Time Agent consulting and monitoring
- Provide regular feedback to ALs about agent performance (KPI / performance sessions)
- Communicate and cooperate with other parties team
- Regularly report about program progress to supervisor

4. Report and analysis
- Track and monitor to ensure that training and development programs are delivered with quality according to plan
- Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions
- Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance

Qualifications

• 3 – 5 years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industries

AZAY