Sr. Specialist - AZAY Full Time Agent Development
Bangkok, TH, 10400
Responsible to recruit, train and development full time agents on Blue Star program curriculums and skills.
1. Full Time Agency Recruitment and Selection
- Manage selection process and interviews with program candidates
- Organize and manage selection process (interview with candidates)
- Manage new trainers recruited for the program (future strategy)
2. Full Time Agent Development
- Deliver training program to full-time agents under the program
- Create and execute after-training activities for full-time agents
3. Full Time Agent consulting and monitoring
- Provide regular feedback to ALs about agent performance (KPI / performance sessions)
- Communicate and cooperate with other parties team
- Regularly report about program progress to supervisor
4. Report and analysis
- Track and monitor to ensure that training and development programs are delivered with quality according to plan
- Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions
- Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance
Qualifications
1. 3 – 5 years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industrie
2. Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.