Client Service Manager

Join us now as Client Service Manager in Korea within the Client Services/ Client Engagement team. In this role, you will be responsible for supporting existing Korean clients and internal stakeholders by coordinating day-to-day client inquiries, preparing and distributing approved client materials, managing local client servicing processes, and acting as a liaison between Korea-based clients and regional/global teams (Business Development, Client Account Management, Operations, Legal & Compliance, Investment, Marketing).

The role ensures timely, accurate, consistent, and compliant client communications and contributes to service quality, operational readiness, and client satisfaction.

What you do

•  Serve as a primary point of contact for non-investment client servicing inquiries.  (e.g. documentation requests, operational/process queries, existing portfolio holdings enquires/ DDQ…etc.)
• Coordinate responses across internal functions (Operations, Fund Admin, Reporting, Product, Legal/Compliance) and ensure responses are delivered within agreed timelines.
• Prepare, localize (Korean/English) approved client materials and ensure all outgoing materials follow branding, compliance, and approval workflows, including proper use of disclaimers and version control.
• Assist on Existing Client Periodic Reviews. Track progress and follow any administrative updates, where applicable.
• Coordinate client reporting requests (performance, holdings/attribution packages where permitted) through approved channels.
• Manage month-end service activities and other recurring client deliveries for existing holdings, ensuring timely and accurate distribution via approved channels.
• Arrange and support client meetings/events with logistics and communications: agendas, materials, attendee coordination and minutes.
• Ensure client servicing activities remain within the scope of a representative office and escalate any activities that may be considered regulated (e.g., solicitation, investment advice, performance guarantees, fee negotiation) to Business Development.

What you bring

• 5+ years’ client advisory experience in a financial institution or investment fund company, focused on institutional and/or wholesale clients.
• Strong knowledge of institutional and/or wholesale client servicing in financial services.
• Proven ability to develop and retain client relationships.
• Experience fostering a collaborative, high-performance culture.
• Good understanding of investment vehicles, alternative products, and client engagement strategies.
• Awareness of capital markets and their impact on client servicing and engagement.
• Required local license or registration to conduct business activities.
• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
• Relevant professional qualifications, such as CFA, CIIA, CEFA, DVFA, CAIA, or CFP, are desirable.
• Strong negotiation skills, service orientation, and client focus.
• Team-oriented, solution-focused, and able to implement creative client engagement initiatives.
• Fluent in local language and English; additional languages are a plus.
• Proficient in CRM tools, Microsoft Office, Bloomberg, and Morningstar.
• AI skills: Microsoft CoPilot

 What we offer

• Balanced work environment: A dynamic office culture that supports flexibility and collaboration
• Secure your future: Access to pension, retirement, and/or savings plans as applicable to the work location
• Shared success: Company share purchasing plan
• Support for what matters: Mental health and wellbeing programs
• Investments in your career: Career opportunities within the entire Allianz Group
• Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications
• … and so much more!

About Allianz Global Investors 

Allianz Global Investors is a leading active asset manager, managing assets for individuals, families, and institutions worldwide. Our shared goal to shape a future of opportunity for our clients is foundational to our culture and our values. We look to attract, and actively nurture, individuals with the drive to achieve excellence at every stage of the investment experience.

We believe an inclusive culture is key to a flourishing workforce. Not only do we celebrate the broad range of experiences, backgrounds, and attributes that our workforce brings, but we support our people to live and work in a way that promotes their own wellbeing.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.  

We are united by a shared commitment: to put our clients first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.  

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our clients and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.  

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

If you feel inspired to promote the active asset management experience, this is the place for you. Join our international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position.  If you need support to navigate our websites or at any stage during your application, please send an email with your request to recruiting@allianzgi.com.   

To Recruitment Agencies:  

Allianz Global Investors has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Global Investors does not accept unsolicited resumes from agency or search firm recruiters.  

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place.  

Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz Global Investors.  

Finally, please do not contact hiring managers directly.  

Join us. Let’s care for tomorrow.

How to Apply: Applying is quick and easy. Simply upload your CV, complete your personal details, confirm your consent for AI support in the “Additional Information” section, and submit your application.

To support our recruiters, we use Fit Score—an AI‑powered tool that highlights how closely your profile aligns with the role. This helps us review applications more efficiently and focus on what matters most: your skills and experience.

Good to know: The Fit Score is a support tool only. At Allianz, technology never replaces human judgment. Every application is carefully reviewed by our recruiting teams, ensuring a fair, thoughtful, and personal hiring process.

101593 | Sales & Distribution | Professional | n.a. | Allianz Global Investors | Full-Time | Permanent