Regional Head of ART LoB Claims, North America & Bermuda

Let’s care for tomorrow. 

Your ambitions.  Your dreams.  Your tomorrow 

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.   

Some of Your Specific Responsibilities Could Include: 

• Leading and managing the local Claims team in North America and Bermuda, ensuring the organizational structure and processes effectively serve both internal and external customers. 

• Managing cost center budgets within the planned allocations. 

• Supporting the development of the global Claims LoB strategy and ensuring its effective implementation at the regional level. 

• Ensuring efficient, effective, and adequate reserving levels, adhering to Allianz Commercial reserving standards. 

• Supervising and monitoring large losses, leading negotiations when applicable, and providing support to guarantee effective claims handling, while ensuring close collaboration with other claims departments across various lines of business in North America and with the ART LoB Claims Global Practice Group as necessary. 

• Driving excellence in claims handling services provided to brokers, clients, and internal stakeholders. 

• Implementing best practice regional and local operational claims handling processes, aligned with global standards, and ensuring the local Claims function is appropriately structured. 

• Ensuring claims are handled within authority limits and in accordance with Allianz Commercial Claims Standards procedures and guidelines. 

• Developing, implementing, and disseminating Claims KPIs to guide business operations at the regional and local levels. 

• Participating in client meetings to showcase Allianz Commercial’s claims handling capabilities and proactively liaising with Distribution on market management initiatives. 

• Representing Allianz Commercial positively within the Allianz Group and externally to the market. 

• Promoting close cooperation and collaboration with other functions, including Underwriting, Risk Control, CRO, Operations, Deal Services, Finance and Actuarial. 

• Driving effective vendor management with external partners, such as lawyers and loss adjusters. 

• Ensuring proactive management and oversight of legacy portfolios as part of the Bermuda run-off team, focusing on the effective handling, resolution, and servicing of existing agreements from the capital solutions operation.

What You’ll Bring to the Role: 

• A minimum of 7 years of experience in ART Claims management or a similar role that entailed significant experience in managing a diverse portfolio of international insurance and/or reinsurance claims. 

• Proven ability to build relationships with brokers at a peer group level, with expert understanding of regional/local LoB insurance markets and competitor landscape; 

• Significant experience leading teams internationally and within complex global matrix environments; 

• Comprehensive understanding of relevant products, wordings, terms and conditions, coverages, and the legal and regulatory framework; 

• In-depth knowledge of the claims handling process from notification to settlement and recovery. 

• Knowledge of reserving principles and practices, along with a robust understanding of coinsurance and reinsurance applications; 

• Understanding of relevant legal processes and procedures, litigation management, and litigation avoidance techniques (e.g., mediation); 

• Strong skills in negotiation, conflict management, and influencing decisions in complex situations; 

• Excellent verbal and written communication skills; 

• Ability to analyze highly complex data, from multiple sources, in detail and identify and resolve issues before they transpire; 

• Change management skills with an ability to transition individuals, teams, and the whole organization from a current state to a desired future state;  

• Proficiency in utilizing AI tools to support day-to-day tasks, enhance efficiency, and contribute to data-driven decision-making; and 

• Bachelor’s degree. 

External applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship. 

The annualized base pay range for this role is $250,000 – $300,000. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.