Key Account Manager - Partnerships

We are looking for a customer‑focused, commercially minded Key Account Manager to own and grow relationships with existing partners. You will be the primary point of contact and subject matter expert for assigned accounts, overseeing monthly reporting, program implementation, troubleshooting, technical coordination, and day‑to‑day client communications. You will champion partner needs internally, coordinate renewals and upsell opportunities, and drive initiatives that improve revenue, processes, and customer experience.

What you will do

• Own partner relationships end to end — act as the main contact, advocate for partner needs, and maintain a deep understanding of each partner’s business and priorities
• Run the operating rhythm — monthly and quarterly reporting and reviews, roadmap discussions, meeting preparation, and follow‑through on agreed actions
• Coordinate program launches and enhancements, deliver onsite or virtual training, and ensure deliverables are completed on time and within scope
• Respond to inquiries, resolve issues, and coordinate technical troubleshooting that impacts customer experience while communicating updates on products, services, and revenue optimization
• Identify opportunities for renewal, expansion, and cross‑sell or upsell, coordinate sales processes and proposals with the Sales team, and support profitability targets
• Manage invoicing and reporting, ensure contractual obligations are met, monitor SLAs and service delivery for assigned partners, and maintain renewal schedules
• Analyze partner data and trends, translate insights into actions, and share feedback with product and service teams to shape enhancements
• Proactively address risks, conflicts, and escalations, drive timely resolutions, and capture learnings for continuous improvement
• Collaborate closely with Sales, Marketing, Product, Operations, and Support to deliver a unified partner experience

Your profile

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience
• Five or more years of account management experience with partner or channel portfolios or B2B clients
• Strong track record driving satisfaction, retention, and growth through timely support, clear communication, value‑added solutions, and proactive identification of cross‑sell or upsell opportunities
• Excellent verbal and written communication skills with the ability to build rapport and manage stakeholders at all levels
• Confident working with CRM systems to track interactions, pipeline, renewals, and reporting, and comfortable using data to guide decisions
• Strong problem‑solving skills with the ability to diagnose issues, coordinate resolution, and implement improvements
• Organized and adaptable, able to manage multiple accounts and priorities in a dynamic, matrixed environment
• Solid understanding of product features, benefits, and competitive context with the ability to translate capabilities into partner value
• Analytical mindset with the ability to interpret account performance metrics and develop data‑backed recommendations
• Collaborative approach with cross‑functional teams to deliver consistent outcomes
• Experience in automotive, motor insurance, auto finance, mobility, or roadside assistance is an advantage

  AI READINESS

  Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Why join us

• Make a visible impact by owning strategic partner relationships and driving profitable growth
• Gain cross‑functional exposure and help influence roadmaps and service improvements
• Work in a supportive, collaborative culture with clear processes and room to innovate
• Receive a competitive compensation package and benefits, with learning and development opportunities

What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

98704 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset   management companies in the world. Caring for our employees, their ambitions,   dreams and challenges, is what makes us a unique employer. Together we can   build an environment where everyone feels empowered and has the confidence to   explore, to grow and to shape a better future for our customers and the world   around us. 

At Allianz, we stand for unity: we believe that a united world is a   more prosperous world, and we are dedicated to consistently advocating for   equal opportunities for all. And the foundation for this is our inclusive   workplace, where people and performance both matter, and nurtures a culture   grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural   background, age, gender, nationality, religion, social class, disability or   sexual orientation, or any other characteristics protected under applicable   local laws and regulations. 

Join us. Let's care for tomorrow. 

How we hire 

We hire directly. Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.