Project Manager - Ops Governance & Client Onboarding

Join Allianz Partners to launch new client partnerships across APAC and strengthen operational governance in Thailand. In this hands‑on role, you’ll drive end‑to‑end onboarding projects (doer + driver) and coordinate governance across incident management and compliance/audit readiness (driver, not a doer), ensuring accountable owners deliver on time and to standard.

What you’ll do

A) Project Management & Execution (70%) — Hands‑on driver, APAC

• Own onboarding plans, timelines, milestones, and deliverables
• Build/maintain project artifacts: project plan, RAID log, status reports, Go‑Live checklist
• Coordinate UAT, SOPs, SLAs, knowledge transfer, and readiness reviews
• Facilitate cross‑functional sessions; document outcomes; drive action closure
• Identify dependencies/risks early and escalate promptly
• Ensure operational and regulatory requirements are met
• Lead post‑go‑live stabilization and transition to BAU

B) Operational Governance (30%) — Driver/coordinator, Thailand Incident Monitoring (Governance & Facilitation)

• Secure timely updates/actions from responsible teams
• Drive comms across IT, Operations, and stakeholders
• Track progress; escalate delays; summarize impact insights

Compliance & Audit Readiness (Coordination & Accountability)

• Coordinate audit preparation and evidence collection
• Track remediation through to closure; maintain governance trackers/calendars
• Promote documentation discipline and audit‑ready records

AI READINESS

• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Qualifications

• Bachelor’s degree in Business, Operations, Management, or related field
• 2+ years in Operations, Implementation, or Project Management (insurance/financial services preferred)
• Familiarity with incident governance and audits (coordination, tracking, escalation)
• Strong skills in project management and stakeholder engagement, with a governance/compliance mindset; sharp analytical and problem‑solving ability
• Excellent communication (written and verbal); comfortable coordinating across teams and countries
• Strong proficiency with Microsoft 365 and project tools (e.g., Excel/PowerPoint; Smartsheet/Jira/Confluence or equivalent)
• Organized, detail‑oriented, and proactive; able to manage multiple workstreams; leadership without formal authority; adaptable with a continuous‑improvement mindset

What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

If you’re excited but don’t meet every single requirement, apply anyway—we value potential and learning agility. Only shortlisted candidates will be contacted.

97138 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset   management companies in the world. Caring for our employees, their ambitions,   dreams and challenges, is what makes us a unique employer. Together we can   build an environment where everyone feels empowered and has the confidence to   explore, to grow and to shape a better future for our customers and the world   around us. 

At Allianz, we stand for unity: we believe that a united world is a   more prosperous world, and we are dedicated to consistently advocating for   equal opportunities for all. And the foundation for this is our inclusive   workplace, where people and performance both matter, and nurtures a culture   grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural   background, age, gender, nationality, religion, social class, disability or   sexual orientation, or any other characteristics protected under applicable   local laws and regulations. 

Join us. Let's care for tomorrow. 

How we hire 

We hire directly. Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.