Specialist - A&H Claims Payment (ASO)
Bangkok, TH, 10330
About the Role
We are looking for a detail-oriented Claims Payment Specialist (ASO) to manage and administer medical claims under Administrative Services Only (ASO) arrangements.
In this role, you will be responsible for ensuring accurate, timely claim processing while delivering a high standard of service to corporate clients and their employees. You will play a key part in driving operational excellence and client satisfaction through efficient claims assessment and collaboration with stakeholders.
Your Key Responsibilities
- Process and register medical claims under employer-sponsored benefit plans (ASO scheme)
- Review and verify claim submissions against health plan design, benefit schedules, and policy conditions
- Assess eligibility and approve claims within assigned authority, in line with plan limits and exclusions
- Coordinate with employer HR teams, healthcare providers, and internal stakeholders to resolve issues or obtain required documents
- Ensure all claims are processed within agreed Service Level Agreements (SLAs)
- Prepare claims reports and provide insights on utilization, trends, and exceptions for corporate clients
- Support audits, quality assurance activities, and compliance with company policies and client requirements
What We’re Looking For
- Bachelor’s degree in Public Health, Medical Technology, or a related field
- At least 2 years of experience in:
- Claims administration (preferably medical or health insurance), OR
- Hospital/healthcare settings (e.g., billing, patient administration, insurance coordination)
- Strong attention to detail and analytical skills
- Good communication and stakeholder management abilities
- Ability to work efficiently in a fast-paced, service-oriented environment
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
Why Join Allianz Ayudhya
- Be part of a leading global insurance group with strong local presence
- Gain exposure to corporate health insurance operations and client management
- Work in a collaborative and professional environment
- Opportunities for continuous learning and career development
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
